I received my rug in a timely manner and it was exactly like it said it was in the picture.

Great prices and fast delivery. What more can you ask for? Would shop with them again.

We found a gem in this company. Service was fantastic and fast delivery. Could not be happier!

My rugs came super quick and looked exactly like they did in the picture. They seem like good quality, too. They are very soft!

What great service and superior quality! I absolutely LOVE the rugs I have thoughout my home. Carpet Mart is great to order from, free delivery came right to my home and on time. I ran out of a 2' x 4' padding and went to my local store. They were so great and gave me the padding I needed. I always go there first.

Awesome service !! Thank you Carpet Mart!

SO GREAT. I found a pricey area rug from a fancy website but decided to google the item name before dropping my pmt. Wow! I found the same rug via Carpet Mart for hundreds less and was surprised by the rest of their online selection. Quality is awesome, shipping as expected, clear email communication regarding order & status. I’m 100 going back to this site in the future.

Exactly what I wanted. Good price. Seamless and timely delivery. Thanks

I ordered an 8 x 10 carpet for my back patio it’s always pretty difficult to see the exact colors and materials from the photos online however this particular rug was exactly what it appeared online and it is high-quality it’s on my patio and it looks beautiful delivery was efficient within seven days I was very impressed. I will order from carpet Mart again

Rhody carpets are well made and are durable.

Excellent product, great price, and quick delivery.

Great service.

Great customer service with Breezey!

Great experience! Jake helped me select beautiful carpet. The installation team did a wonderful job and worked with my schedule. I highly recommend Carpet Mart!!

Stay far away from these scammers. Months of lies and chasing my carpet to all contact stopping and I had to get my money back through Paypal.

Warning….BAD CUSTOMER SERVICE!! DO NOT USE THEIR SERVICES! They will be extra attentive and nice at first in order to get the sale but if an error is made or you are unsatisfied with something all the great customer service and niceness changes at that point. My husband and I are so disappointed with our customer experience with Carpet Mart. We took our time to select a medium dark gray colored remnant with natural under tones with Miss Opal. The sales lady, Miss Opal went back to grab the item number after we set down to complete the order. She had to grab the wrong item number. Something told me to inquire how they make sure we get what we selected. Instead they installed a light grey silvery type carpet with white undertones. It took almost six weeks for an installation date. On the day of our installation the carpet installers were 3 hours late and arrived almost at sun down. The only light they had to install the carpet was a small flood light which we provided. By the time the carpet was rolled out and installed it was dark outside. We basically stayed out of the living room during installation. After they installed it, we asked for a remnant, only to discover they installed the wrong color. Yes, we bare some responsibility on our end too. Should have asked more questions and looked at the remnant after they unrolled it. But the events following is where we really have a problem. I called Carpet Mart the next morning and spoke with Tom and John. I was not rude or irritated. I just wanted to know if they had any options available to rectify the mix up. Both were very unkind to me. John in particular was very condescending and belittling. My husband thought he was going to have to take over the phone call because John was so rude. He did not apologize for the error. Took no responsibility on their end. Did not even try to offer a mutual solution . Couldn’t even say, ‘we are so sorry for the mixup’ which would have been enough to satisfy us. He basically accused us of buyers remorse. We don’t even know if what they installed is what we paid for. My husband and I are planning on building a new home and we were considering using their services but with customer service like that, we’ll pass. I had even pick out some flooring and tile I wanted to purchase for our present home. Thank God we found out what kind of people we would have been dealing with before giving them any more of our money. Shame on Carpet Mart. I really felt degraded and disrespected after talking with John. I never raised my voice at him or responded to him in the way he did me. No customer deserves to be treated or talked to in the manner he did me. Don’t be fooled by the smiles and friendliness. Make sure you take a picture and a sample of any remnant if you decide to purchase from them. Take heed to this post.You’ve been warned.

We were looking for a small area rug that would match our other three rugs, but was having no luck at the local retailers. In just a few minutes on your website we found the perfect match. The cherry on top was that delivery was fast.

Our rug is beautiful and looks like the picture. It is high quality and just what we were looking for. Also, the price was right. Carpet Mart kept us informed about shipping and delivery was timely. I would not hesitate to get another rug from this company or to recommend it to others.

fast shipping good quality

The flooring is great quality, our contractor was delayed starting our job. After completing our job we received double the amount of flooring product. The boxes we unopened, receipt in hand and refused to take the product back. The only way to return the product is to get a store credit after 30 days. I was unaware of the 30 day no return policy. During the attempted return the staff was rude and u professional. I will never use this company again.