My auntie booked the van for me and when we went to pick it up the staff were very helpful and made sure that we were happy with the van and satisfied with all the buttons before we drove off. I woukd recommend these to my friends.

My husband and I landed at Heathrow, where we had hired a car with Eurocar, our son had paid for the trip, and they did not take his payment into account, saying it could be a fraudulent. They wanted full payment for our time there, which we could not pay. We took the vehicle for one day, so as to get to Norwich, where we took it back to them the following day, they charged us more money. We them went to First Self Drive in Norwich, where we have hired cars now for the last three years, they were able to help us with a vehicle, as we are both pensioners, they allow us to pay weekly. We had the vehicle within ten minutes of arriving in the office, which was 5.20 pm. We shall always now use them, as I have never want to fly into Heathrow again.

Friendly and helpful team. Would recommend as all the other big name hirers were unhelpful and snooty. First Self Drive were really down to earth.

Absolutey perfect, no stress, no hidden charges or crafty issues on return. Highly recommended

Walked in to hire car while mine was being repaired. Good service from friendly helpful staff and good value.

First Self Drive are friendly, helpful ( always collect us from the railway station) and have good quality cars. Highly recommend.

Great friendly company. Good value and nice cars. Have used them for years and they've always been very flexible and helpful. I feel the difference when I have to go elsewhere.