First Self Drive

7 Paddock Street, NR24TW, Norwich, GB
image
5.00
Based on 287 Reviews

5

99.65%

4

0.35%

3

0.00%

2

0.00%

1

0.00%
About First Self Drive

New Cars,Vans & People Carriers.... When you’re looking for a vehicle hire company in Norwich, make us your first call 01603 624275 for a friendly professional service.

Contact Info

You need to Login first to submit your review.

image
George Matthews
United Kingdom | 24 March 2021

Great prices below competitors, brand new spotless van which had touchscreen apple carplay, super friendly and informative staff and the deposit was back super quick too! CANT FAULT THEM!

image
Nic Bennett
United Kingdom | 24 March 2021

Superb service at a brilliant price. I spoke to FSD to get a price on a minibus for a charity event and couldn’t have been happier with the service, price and friendliness of the team. If I ever need to hire anything I’ll know where to go. First class! Thanks

image
Consumer
United Kingdom | 22 March 2021

Cant fault any part of the staff, service or product. Staff were helpful, polite and informative. Service was simple and easy to book, and all good value for money. The van didnt miss a beat, it was clean, efficient and actually really comfortable. Will be using again! Thanks First Self Drive

image
Steve
United Kingdom | 15 March 2021

1st class service from First Self Drive. Staff could not be more helpful. Efficient personal service and car was immaculate when I collected. Very very pleased and cannot recommend enough.

image
Luke
United Kingdom | 08 March 2021

I cannot fault the service provided by First Self Drive. From the ease of booking, competitive pricing and speed of deposit return, it could not have been better. All of the vehicles are well maintained and I shall certainly use them again when needed.

image
Mrs Maria
United Kingdom | 27 February 2021

The third time I have hired from this company. Excellent service from David who sends the vans out spotless and Simon who efficiently processed the paperwork. I would use no other rental van. One very satisfied customer Kind regards Maria Clarke

image
Ollie Ewing
United Kingdom | 23 February 2021

Great company

image
Andrew Bennett
United Kingdom | 11 February 2021

Don't even bother looking anywhere else, these guys are fantastic. The service that we received was superb from start to finish, easy to book and accommodating when we needed to extend our booking with no hassle. The vehicles are the best and cleanest that you will find. Great customer service and competitive rates. Would always recommend.

image
Matt H
United Kingdom | 05 February 2021

Excellent and friendly service. Totally recommended

image
Dominic Webb
United Kingdom | 22 January 2021

Great service with excellent staff

image
Chris
United Kingdom | 12 January 2021

Really helpful staff all round. Van I hired turned out to be too small but they had no problem whatsoever with me returning and upgrading and had a new van ready for me almost immediately. Top notch customer service.

image
James Warlow
United Kingdom | 06 January 2021

Excellent service - couldn't fault it at all. Made competitors look pitiful in comparison to the service we got. Would thoroughly recommend.

image
Sarah Goffin
United Kingdom | 15 December 2020

Absolutely excellent service!!! Needed a car last-minute after the garage got delayed and these guys stepped up!! Would 100% recommend and use again

image
Pete Stranger
United Kingdom | 10 December 2020

Awesome service, I rang at 4.30 on a Friday afternoon and was sat in a car ar 5.00pm.

image
Gavin
United Kingdom | 08 December 2020

Had to write and let everyone know that these guys have customer service/ professionalism nailed! Such a joy these days to know that there are people who still understand and care about what customer service truly means... Great first phone call. Super helpful, listened to what I needed and explained everything clearly. Went to pick up van, again super friendly helpful welcome, Covid ready office, super efficient, enthusiastic positive vibes - also the same attributes eschewed by the chap that showed me round the van Van new and super clean.. Drop off painless, receipt and invoice sent shortly after and deposit refunded.. Well done to everyone involved at first self drive..keep doing what you’re doing...and thankyou for doing it..it’s much appreciated. Book with them now !!

image
Andrew Milnes
United Kingdom | 07 December 2020

Excellent friendly service. Good rates and a very nice van!

image
Mickster
United Kingdom | 03 December 2020

They handled my booking and rebooking well.

image
Kevin
United Kingdom | 03 December 2020

Received excellent service from friendly staff. Couldn't have been easier- recommended!

image
EllenCook
United Kingdom | 30 November 2020

Great easy service with friendly staff that make the experience smooth. High recommend 😀

image
Luke A
United Kingdom | 18 November 2020

I highly recommend this rental/hire company. I am 24 years old and when considering to hire a van I was faced with the prospect of having to pay a young person's security deposit (some quotes went as high as £750) and higher rates for the hire itself. However, First Self Drive had the lowest damage deposit rates for young people in the area AND did not charge me any extras for the rental itself! Even though I drive for my job and have a clean licence and have driven for the past 7 years I still get charged higher car insurance rates and, sometimes, frankly discriminatory charges from rental hire companies so finding First Self Drive was just so refreshing and for once I felt as though I was treated with respect. Furthermore, their staff were all lovely and extremely helpful - nothing was ever too much to ask. I had to rent the van for an extra day and all it took was a phone call. If I could I would rate them higher than 5 stars.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow