Always have a 'First' class experience with First. Never ever less than a 5 star service. They sorted me out at the last minute this time and extended my hire at the last minute as well. Been using for years and will continue to do so. Want to hire a car or van, DON'T look elsewhere.

This company lives up to its name "FIRST ". The day before our holiday to Yorkshire our car developed serious problems. We urgently needed a car so we were recommended to try this company. The gentleman I spoke to on the phone was most helpful and went out of his way to help. The following day I collected the car, a brand new spotless Ford Fiesta. I was really amazed at the service received. Everyone I spoke to at the company were very friendly and professional. We hired it for 7 days and we hope to use this company again in the future. We highly recommend this company for great service and value. Chris and June Allen.

Great service good price , van in good condition, all staff friendly will use again.

I have rented from First Self Drive on a number of occasions and have to say they are fantastic. There customer service is second to none. Always friendly and professional, I had an issue returning a vehicle because of illness, they could not be more understanding. Thank you very much.

Great company with great service. Borrowed a van for the day (during the fuel crisis) and the team were great and helpful. Got my van sorted in less than 10 minutes (when I have hired from other companies before I have been waiting around up to a hour) Dropping it off I had the same experience. Really great and friendly team working here, would use again!

Really pleased with the service received. I have hired on more than one occasion and the quality of the service has always been of a high standard.

Really happy with my experiences with this company! I've had 2 vans in the past but recently had to hire a car from them with less than 24 hrs notice. It was immaculate and very well prepared! The staff are all very friendly and highly professional! To top it all off their prices are very competitive! Wouldn't consider going anywhere else next time I need to hire a vehicle! Highly recommended!

These guys are an absolute pleasure to work with . I hire vans regularly from here, nothing is a problem . Wayne looks after me on most occasions, top guy extremely helpful. They also ring you back! A rare thing to happen these days. Thoroughly recommend.

Excellent service friendly, helpful and great customer service. We hired a SUV for a week. Amazing car, didn’t want to give it back. :) best price available. Will definitely use again.

Excellent service from start to finish. Staff couldn't have been more helpful. I originally booked and paid for a 17-seater minibus, but due to a late reduction in the number of people able to travel on my event I asked if I could change that to a 9-seater people carrier. Not only was this arranged for me at short notice, but I was refunded the difference in the hire rate without any question. The vehicle supplied was like the staff, excellent. Will definately use this company again.

Needed a minibus for my band, superb vehicle, suited our needs perfectly. Brilliant helpful staff, highly recommend this company & will use again. Cheers guys. Six little fingers

Brilliant service from start to finish , cannot fault First Self Drive

First class service from this team! Friendly, helpful, good communication, all the important detail is highlighted in red in their emails prior to collection. Clean vehicles, any dents and scrapes all documented very clearly before your go. This company is by far the best I have used. Well done guys, keep it up!

Fantastic service as ever, wouldn’t use anyone else first class service. Great guys and great service.

Fantastic service with very helpful staff. The car was amazing, lovely and clean and everything explained as I’d never driven a keyless car. Have already started recommending First Drive and would definitely use the company again.

I have had a number of rentals over the years. Each time the team are friendly, professional and nothing is too much trouble. Quality vehicles, clean, tidy and reliable. My go-to Car & Van Hire Company in Norwich for when I need something a bit larger than my own car or a van. Will be back one day in the future no doubt.

Excellent customer service, friendly people, cars always nice and clean and run without any problems.

We always go to First Self Drive for van hire, the service is excellent, and couldn't have been more helpful. The staff are friendly and fitted us in at very short notice, nothing is too much trouble. We highly recommend First Self Drive.

Excellent, Quick and efficient service. Very friendly and helpful staff. Reliant and reasonable prices. Lovely hire cars. Used on few occasions and never been disappointed with vehicle choice..

Excellent hassle free service from the guys at Norwich. Very respectful of maintaining a good customer experience during covid. Everything explained up front no hidden costs. Very handy being able to leave my vehicle on-site whilst I had the hire vehicle.