Wecasa

46 Rue René Clair, 75018, Paris, FR
image
4.50
Based on 811 Reviews

5

77.81%

4

7.89%

3

1.11%

2

1.60%

1

11.59%
About Wecasa

Who are we? We are Wecasa. We connect customers with vetted professionals through our website and our app. Since the launch in 2016, we do that in a smart and caring way. How, you might ask ? We develop local businesses We have one dream: make at-home services accessible to everyone everywhere. Whether you are in a city that never sleeps or far out in the countryside Whether you are looking to get shiny nails or shiny floor The Wecasa pros are here. We pay professionals a fair wage 75% of the customer price goes to the pro on average for every order. What about the margin? Do not worry, there isn’t a big castle in Marbella or sparkling watches. The margin helps us finance the VAT, the logistics costs, the team salaries and the marketing investment to build Wecasa’s awareness. Furthermore, we are aligned with the London Living Wage. Wecasa pros are free to choose when they want to work By working with Wecasa, our partners are free to say yes or no to every proposal they receive. They can pick their working hours, their travel area. They are free to develop their customer base without Wecasa or to work with similar app. They are also free to leave the pro community without a reason. Our algorithm rewards every talent – no discrimination We created an algorithm to match pros with customers. For this, we take into account the travel area and the talent in order to favour the best pro. We do not take into account the gender nor the background. It might not be significant for you, but for us (and for them) this means a lot. An example? We are transparent with our partners We communicate to all of our partners how the algorithm works, the score they have and the areas in which they can improve on. We do not point fingers, being transparent is not obvious to all companies. We are an international team Wecasa is a team of 80 people with 60% of women, 17 nationalities and diverse profiles in terms of age, religion, disability, professional or personal background, sexual orientation. We strive to create a motivating and respectful work environment for everyone. Wecasa makes your daily life easier Book in two clicks a hairstyle, beauty, massage or cleaning service. Discover our offers and take some time for yourself ! Book Your Cleaning Session Book Your Beauty Session Book Your Hairdressing Session Book Your Massage Session Contact us You are a hairdresser, beautician, housekeeper... and you want to become a partner? Apply here Are you a journalist or blogger? We can organize a something for you to explain how Wecasa changes the lives of its customers and partners. You are a company or an hotel? We can tailor a service for your employees or customers. You simply want to contact us to exchange? Contact us

Contact Info

You need to Login first to submit your review.

image
Kaz Mensah
United Kingdom | 22 August 2024

Professional, safe, skilled and on time. Played nice music, selection of oils and candles.

image
Valentina Gburcik
United Kingdom | 22 August 2024

We had a really good cleaner who was punctual and thorough.

image
claire
United Kingdom | 21 August 2024

App was easy to use. I needed to change the date of my booking which was easy and free. The cleaner did a great job and was really kind and professional.

image
Krista MacKellaig
United Kingdom | 21 August 2024

Great text updates

image
Hannah Varnham
United Kingdom | 20 August 2024

Very easy to use, cheap prices for cleaning and easy to communicate with your designated cleaner.

image
Mrs Summers
United Kingdom | 19 August 2024

very quick and easy to use

image
Ellie Coden
United Kingdom | 19 August 2024

very easy, booked super quickly for the next day, and the job was well done. will book again for sure

image
Raffaele Capuano
Italy | 17 August 2024

All easy and clear

image
Carole
United Kingdom | 17 August 2024

Wecasa managed to find me a cleaner within less than 24h. Although I had to be flexible with the time, the booking process was fairly smooth.

image
Cynthia Kams
United Kingdom | 17 August 2024

I had an amazing experience with the company and the lady.

image
Toby
United Kingdom | 16 August 2024

all good service as great !

image
Daphi xx
United Kingdom | 15 August 2024

Tetiana is a Superstar make up artist. She has completely changed me into a beauty queen for the day😍🔥she is extremely calm and patience person. Would book Tetiana over and again in the future xx

image
Yasmin
United Kingdom | 14 August 2024

I booked for a cleaner first time yesterday using this service and the cleaner cancelled this morning fair enough things happen, however the Money was taken & on hold so when they give you a replacement cleaner which was fine they then cancelled that cleaner and said I cancelled them when I did not. So you basically have to pay again until you sort with your bank it is a hassle and inconvenience also now left with no cleaner today not a great experience at all. To add you cannot get in touch with customer service person only a web chat bot or read articles for help l. I was hoping to have a regular cleaner person from here i now have to find somewhere else last minute.

image
Crystal
United Kingdom | 14 August 2024

Terrible experience. We hired a cleaner with wecasa. The cleaner arrived 25mins late with no apology. I provided all the required cleaning items to clean ( all items I use). Unfortunately the level of cleaning was unsatisfactory, I'm not a professional cleaner and don't expect a 'pro' to clean worse than me, but this is what we got. In addition, we showed cleaner where everything was kept, however they just left all cleaning products scattered around flat inaddtion to dirty dustpan on an item we had delivered. On TOP of this, they blocked our toilet!!!!!!! So once they left, I had to actually clean the flat and put everything away INADDITION to unblocking the toilet. When I left feedback to complain, all I was offered was £15 off next session. If complaint was dealt with satisfactory I may have used the company again (different cleaner), but after being fobbed off with a £15 discount, I'll just use another service provider. Update: Since writing the review wecasa have refunded my money, which they have done quickly. There are probably great cleaners on the platform but for now we will look at other platforms, due to our experience and only receiving refund due to review and issue not being handled via their complaints process.

image
Sarah
United Kingdom | 13 August 2024

Very good, fast, professional and fairly priced

image
mahnoor mir
United Kingdom | 13 August 2024

I got the desired service at desired time

image
Simon
United Kingdom | 12 August 2024

have been served up the WeCasa instagram stories for a few weeks and bit the bullet and booked. It was super easy and quick, we booked on the Friday and our cleaner came to see us today (Monday). Considering it was the hottest day of the year, Sherma was lovely and did a great job considering the weather was unbelievably hot. The hardest thing for us in the past has been consistency, so I am excited to have an app that I can book through that takes away the risk of a cleaner not being available on that specific day.

image
Randy Swain-Johnson
United Kingdom | 12 August 2024

The Cleaner I booked on the Day arrived and understood what the focus if the Day would. I came Home to a well Cleaned Kitchen. Pity she ran out of time. I highly recommend and will have a back soon.

image
BET
United Kingdom | 12 August 2024

Very professional service, helpful customer service

image
Maddie Roche
United Kingdom | 11 August 2024

Ameer gave a great move-in deep clean, very thorough and speedy and good communication. Would recommend!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow