Wecasa

46 Rue René Clair, 75018, Paris, FR
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4.50
Based on 811 Reviews

5

77.81%

4

7.89%

3

1.11%

2

1.60%

1

11.59%
About Wecasa

Who are we? We are Wecasa. We connect customers with vetted professionals through our website and our app. Since the launch in 2016, we do that in a smart and caring way. How, you might ask ? We develop local businesses We have one dream: make at-home services accessible to everyone everywhere. Whether you are in a city that never sleeps or far out in the countryside Whether you are looking to get shiny nails or shiny floor The Wecasa pros are here. We pay professionals a fair wage 75% of the customer price goes to the pro on average for every order. What about the margin? Do not worry, there isn’t a big castle in Marbella or sparkling watches. The margin helps us finance the VAT, the logistics costs, the team salaries and the marketing investment to build Wecasa’s awareness. Furthermore, we are aligned with the London Living Wage. Wecasa pros are free to choose when they want to work By working with Wecasa, our partners are free to say yes or no to every proposal they receive. They can pick their working hours, their travel area. They are free to develop their customer base without Wecasa or to work with similar app. They are also free to leave the pro community without a reason. Our algorithm rewards every talent – no discrimination We created an algorithm to match pros with customers. For this, we take into account the travel area and the talent in order to favour the best pro. We do not take into account the gender nor the background. It might not be significant for you, but for us (and for them) this means a lot. An example? We are transparent with our partners We communicate to all of our partners how the algorithm works, the score they have and the areas in which they can improve on. We do not point fingers, being transparent is not obvious to all companies. We are an international team Wecasa is a team of 80 people with 60% of women, 17 nationalities and diverse profiles in terms of age, religion, disability, professional or personal background, sexual orientation. We strive to create a motivating and respectful work environment for everyone. Wecasa makes your daily life easier Book in two clicks a hairstyle, beauty, massage or cleaning service. Discover our offers and take some time for yourself ! Book Your Cleaning Session Book Your Beauty Session Book Your Hairdressing Session Book Your Massage Session Contact us You are a hairdresser, beautician, housekeeper... and you want to become a partner? Apply here Are you a journalist or blogger? We can organize a something for you to explain how Wecasa changes the lives of its customers and partners. You are a company or an hotel? We can tailor a service for your employees or customers. You simply want to contact us to exchange? Contact us

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Evgenia Kravariti
United Kingdom | 16 February 2025

Excellent service at affordable prices.

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Baljinder Kaur
United Kingdom | 15 February 2025

Amna was professional. She is good at her job.

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Ibrahim Rajab
United Kingdom | 15 February 2025

Great service and efficient

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Customer
United Kingdom | 14 February 2025

I get a reminder my phone that the Pro will be coming ths next day

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Megan Jones
United Kingdom | 14 February 2025

Really easy to use app. The cleaner that came communicated well and was very thorough.

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Aishah Ahmed
United Kingdom | 14 February 2025

Great service, very patient and kind would definitely recommend to all family and friends

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Fulfilled M
United Kingdom | 12 February 2025

Excellent service. Will definitely recommend

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Navina Thompson
United Kingdom | 11 February 2025

Prompt arrival. Efficient and thorough cleaning. Pleasing and friendly.

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customer
United Kingdom | 11 February 2025

Quick and efficient sourcing of high quality professionals

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Simona
United Kingdom | 11 February 2025

So far so good. Had 2 cleaners from Wecasa so far and both did a good job. Used Housekeep before for couple of years until I had an issue with cleaner not turning up and customer service was beyond terrible. I really hope Wecasa has better customer service.

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Penny
United Kingdom | 11 February 2025

Great efficient service.

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Peter Brownell
United Kingdom | 11 February 2025

My daughter is terrified of having her hair cut, but doing it in the house just made it super easy!

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Isabella Amelia
United Kingdom | 11 February 2025

Smooth service

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Kamila
United Kingdom | 10 February 2025

Cleaning 'pro' scratched badly whole surface of fridge door as well as bathroom battery. Issued a claim but will not receive any compensation from Wecasa for these (scratches are deep on both items). Will not be using Wecasa service or recommending.

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customer
United Kingdom | 10 February 2025

Straightforward booking process and a great service from Miquel.

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sally
United Kingdom | 10 February 2025

After booking a cleaner for 3 hours to have a week off and get the expected better clean that a cleaning company usually provides, I ended up re-cleaning the kitchen as the pro didn’t seem to know how to clean. He turned up on time and was very polite, although his English wasn’t great so despite me competing the pre clean from he struggled to understand. He mopped the floor without hoovering/ properly sweeping it first and didn’t move the bin - so there was a whole patch missed. He didn’t move anything on the work surface so there were still crumbs round the toaster, and in other places and under the table as no chairs were moved. The extract fan was half wiped and mirrors cleaned smeared. He didn’t even move the cleaning stuff I’d put out for him and his own coat off the kitchen table to wipe it down. He seemed to need me to tell him exactly what to do - not just get on with it. In 3 hours I manage to clean the whole house. I didn’t expect that, but what was cleaned I expected to be really thorough. I think I probably got unlucky judging by other reviews - but I suspect there is limited vetting or training by wecasa so you can just take on clients with zero professional experience and and you can’t choose your cleaner based on reviews it’s pot luck who you get. In response to your message I did feedback.

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Jean Kerr
United Kingdom | 09 February 2025

ishan was incredibly professional and lovely

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Sarah C
United Kingdom | 09 February 2025

I have no idea how this cleaning service is given positive reviews. It’s website that connects you to a cleaner not a cleaning company as it pretends to be. Advertises cleaners as insured - cleaning services are covered by Wecasa, giving you extra peace of mind - but when you go to make a claim it will be rejected if you haven’t made it in 3 days (ridiculous, for numerous reasons) and you will be informed that wecasa bear no responsibility ie their cleaners are not insured. My carefully selected and vetted cleaner sent someone else in his place to do the second clean, without even asking me whether that would be okay. The person he sent didn’t do a good job. I feel ripped off and there is no accountability as there are auto replies rather than customer service.

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Dalila Soardi
Italy | 09 February 2025

Gabriella has been amazing, very caring and very goood at giving the massage.

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Pooja Singh
United Kingdom | 09 February 2025

Good for quick jobs or necessities

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