Bought really great boots from a London boutique. Received them in New York about 3-4 days later. Great experience because (i) the boots weren't available in NY so they are unique, (ii) ordering and shipping was fast and completely painless, (ii) they are exactly as pictured in the online photo (iv) searching for them on the website was easy and (v) Garmentory advised when they were shipped and when they would be received.

Excellent service and super fast shipping Excellent prices

Their return policy is 7 days and you cannot make an exchange for a different size after the 7 days.

Horrible customer service, I wish I had read this reviews first. I purchased a dress for over $700 and had it express shipped. They took more than a few days to even package the item so it wouldn't get here in time for a wedding. Then, it never showed up. I never received the package.... they were able to track it through UPS and then said that since it was past their return policy they would only issue a credit... huh? I never received it! Such a scam and now I am taking it up with my bank

I recently ordered an item. When the package arrived, it was empty. While frustrating, I can understand how things like this happen occasionally. What made this experience worth 5 stars is that I reached out to customer service and in less than 72 hours, I have a replacement item and a slight refund for the "inconvenience". I don't expect when shopping on line that there will never be a hitch, but it's customer service like this that will keep me coming back.

Excellent service! I was given exact delivery times and updated everyday until I received my item! I received my purchase sooner than I expected. I will definitely use the Garmentory site again!

Terrible return policy - my item arrived late, which made the return window 5 days. I ordered from Canada, paid $$$ in duties, and now I can't return the shoes I bought which fit 1/2 a size small.

I've been buying from Garmentory for 5+ years. I have found so many awesome little boutiques across the globe, and through those curated collections I've discovered designers and makers that I keep returning to. My experience has been fabulous - even when there were hiccups (and those are inevitable!) -518maria

I’m very grateful for my experience with Garmentory. The staff was accommodating and worked collaboratively with the brand and myself to ensure that all parties were satisfied when I had a beloved clog that had a crack in it. This was one of the best customer service experiences I have ever had. They really went above and beyond. I was a big Garmentory fan, but now I am even more of a fan after my experience. Thanks so much for the kind, emphatic service.

What’s not to love?….Great customer service, love being able to support smaller stores/shops, lots of choices, awesome communication on shipping/order status, and reasonable prices too! Overall, just a great online shopping experience!

Great inventory and even better customer service! I needed a size change and they emailed them. They took care of the entire issue within 24 hours.

I haven’t heard of this store and was thinking it’s not legit! But turned out it’s 100% legit and has tons of items for less! And they have items that are sold out! Definitely will come back!

The price offered for the shirt I purchased was so much lower than anywhere else online that I had to take advantage of it. The online checkout was simple and easy. They provided tracking information right away, and it shipped immediately with virtually overnight delivery. Couldn’t have been a better experience, I wish all online shopping was so simple.

I had a great experience with Garmentory recently. My partner and I decided to have a shotgun wedding and I had to get an outfit together super fast. The customer service helped us quickly to make sure all the clothes we ordered got to us promptly and in perfect condition.

I love using this site for discovering new designers and browsing styles. Every time I have made a purchase it has been packaged thoughtfully.

Amazing customer support and I was able to find great brands to support!

Top quality clothing, competitive prices, quick & free shipping!

I love Garmentory! The selection and quality are great, and you can support small boutiques from around the world. I've always had good customer service and communication as well.

I was able to find exactly what I wanted and at a great price. Delivery was really fast, very happy and will recommend this website.

Garmentory has been my main clothing shopping source since I discovered them several years ago. I've been consistently happy with both their selection of artisan clothes, the website, and the customer service. It's incredibly refreshing to find a service that provides such excellent personal - human custom service. You can either call and speak with an actual person or communicate with one in email, and they're always responsive and kind. This is so rare these days, and I believe so important for quality of service. The fact that they provide a platform for otherwise very difficult to find artisan clothes, a very easy to use and accessible website (that also keeps tracks of your orders and sends you tracking information), in addition to the best customer service ever makes them a truly exceptional company. I can't say enough good things about Garmentory. Excellent and personable on every level.