Really loved the experience I have had with all my purchases with Garmentory. Funds don't get totally deducted until the boutique ships the order - which makes me feel really safe. Super fast shipping, and super fast helpful responses from Garmentory!

I ordered a paid of clogs on final sale through Garmentory. When they arrived, they were unfortunately too big. I contacted customer service to ask if an exchange was possible. They responded promptly and worked with the boutique seller to facilitate a one-time exchange. I received multiple emails from Garmentory keeping me up to date on the process. I was impressed with the level of customer service I received and am happy with the final outcome. jkennealy

Although there was a problem with my order, the customer service team was very punctual and helpful during this unfortunate situation. I will shop with them once again. Keep up the good work guys

Great company to do business with. Awesome customer service… I contacted them about a return, got a response the same day! It doesn’t get much better than that Memphisakers

The Garmentory customer service representative that helped me with my shipping issues was very helpful and attentive. Responses were received in a timely manner and they were able to quickly and efficiently solve the problem for me! - Kate O.

Garmentory is very pleasant, prompt and quick to ship my items. I was very pleased with my shopping experience. I highly recommend Garmentory for all yr designer clothing wants and needs!

Couldn’t ask for better service…everyone went above and beyond to accommodate my exchange and get me the right size ! Thank you 😀

I can not believe anyone would leave a bad review about Garmentory. I have been shopping thru them for about three years and I could not be happier with every aspect of their service. Fast delivery, amazing customer service and unmatched selection of progressive fashion.

Very late delivery (advertised 4 days, it's now been 3 weeks) can't get a hold of customer support, order was $700 and complete radio silence. Horrible experience

If I could give Garmentory zero stars I would. Customer service is a joke - they clearly do not value the client. One item never made it and was returned by Garmentory istself , yet I was only partially refunded ( charged for shipping) The second item arrived 2 months late ( despite advertising international shipping 14 business days.) Dealing with Jemma is a nightmare - she does not appreciate or value client retention - refused to refund me and then tried to offer a $15 on account - now what are you thinking trying to dangle carrots - adding insult to injury. I would not recommend this company - which is unfortunate as I prefer to support small business. But come on - get with it . At the end of the day, without your customers you have nothing.

Really wonderful customer service and an admiral operation.

There was small issue but customer experience team was great! I’ll definitely use this shop again.

I worked with Rey and Amanda to issue an item cancelation, and they made it happen! Not to worry, I still found the perfect dress from Garmentory to wear to my Sister-in-law’s wedding in April! Thank you for all your help!

Garmentory has been nothing but a dream. I have a deep passion for small/sustainable fashion labels, however I live just below the Arctic Circle in Northern Canada and we don’t have many clothing stores. I’ve loved all the new labels I’ve discovered on Garmentory and I’ve now made numerous purchases - all gorgeous. Not only is their selection vast and varied, they have 5-star customer service. All my orders and queries have been dealt with seamlessly and I know that the Garmentory team works hard to make things smooth for their clients and partner boutiques. I could go on and on, but really - since discovering Garmentory in 2021 all my sartorial needs have been more than met. So thank you!!! All the best, Xina Cowan (Ndilo, Northwest Territories, Canada)

I love being able to shop for brands I love (and find new ones!) from small boutiques around the world.

Very communicative and reachable! Thank you for your accommodations too!

Garmentory is polite, professional, swift, respectful, & I would definitely order from them again. My international order arrived before the holidays. Impressive!

So the customer service of this company is top-notch! Unfortunately the product I bought didn’t appear as the picture showed it, but when I brought that to her attention, they immediately agreed to send a shipping label for me to return it. Their response to my emails were almost split second fast. Weak Customer Service has been a major problem during Covid, these people have figured it out. Well done!

Garmentory has incredible service, they always answer my questions in a very professional manner. The shipping is incredibly fast as well.

I love Garmentory! Every order I’ve placed has been a great experience- excellent customer service, prompt delivery, easy return process. I also have discovered many great brands!