My two top priorities are free shipping and free returns - both of which Garmentory provides. The unexpected bonus was such quick delivery. And the return process couldn't have been easier - just scan your QR code. In every way, a pleasure!

I got my stuff delivered on time for the holidays and the customer service was great. They have a lot of good things for great prices. Madhurds102

In my experience, customer service was very helpful and ensured I got my refund because I had received the wrong item from the boutique I ordered from. They were quick to respond to my messages and were very kind. - Melody Lo

Buyer beware! This company will not return merchandise. If you pay through pay pal they will make you drop your dispute claim promising to refund you. I returned my items in accordance to their return policy, now they have their merchandise back and kept my payment. They are great at taking your money but not refunding it. Please read BBB reviews. Several complaints

My first experience with Garmentory customer service was wonderful! They are super fast with response time, quick to resolve an issue, respectful and have actual personalities. I plan on making lots of future purchases!

Garmentory's customer service is amazing! Their response time is refreshingly fast. I will for sure be purchasing from them in the future. Rebekah R

Thanks for the excellent & delightful services on e-commerce platform. Am most satisfied on choice and options available @ site. Best . Ramsri

Garmentory has been a wonderful find for me! They have a great selection of unique clothing and other items, as well as excellent customer service. I’ll be back for more shopping, that’s for sure!

Super happy to find Garmentory. Found a beautiful No.6 lilac jumpsuit!!! Such quick service & shipping!! Can’t stop wearing it!

Pretty disappointed by the returns service. I bought a sweater for $170 as a gift and by the time she had tried it on and looked at returning it the 7-day window for returns had closed. Why such a short window for premium items? Seems like a bit of a scam. Put me off buying anything from them again.

Truly amazing customer service, quick shipping times

Placed an order during Black Friday sales for a pair of pants from one site and coordinating top from another site since it was out of stock at the site with the pants. Garnentory emailed me 2 days later that the pants were out of stock so I basically missed out on sale prices elsewhere. I’ve only ordered twice from Garmentory and it happened with my first order as well for earrings I believe. That time, they gave me a $10 credit, which was appreciated. They have nice stuff and love supporting independent sellers, they just need to figure out how to make their inventory system more accurate as both my Garmentory experiences have ended in disappointment and cost me additional money by having to purchase full price after sale prices ended. Wishing them success but won’t be taking the risk again for the time being.

Thrilled with my Garmentory experience. They were so fast to respond and assist with my order. It arrived safe and sound so quickly. I couldn't find this jacket anywhere and I am thrilled they had it instock. Callie M.

I love Garmentory!! I've discovered a ton of cool shops and designers on this site. I can always find something that I've never seen before and everything I've purchased has been super well made. Every time I've had to return something, the process has been easy. I like that there is a pay-for-return option even on a final sale item. The staff was also super helpful when I needed to exchange a final sale item for a different size. I pretty much only shop through Garmentory when I buy online now.

DO NOT BUY FROM THIS COMPANY!! I plead with anyone not to buy here!! You have to pay UK duty then this company claim you have not paid and your parcel has been ‘abandoned’. I have lost £1500 and they refuse to refund. It is a SCAM company!!

I have been singing Garmentory's praises for a while now, and for so many good reasons: they make contacting shops for small fit/sizing/etc. questions so easy; all of my sizes and preferences are saved; such a wealth of options in all price points; returns are breezy; amazing sales; great newsletters and shopping guides--which I never typically care about. Whenever anybody asks me where I bought anything I'm wearing I don't even have to think about it. I just say "Garmentory."

shipped super fast and great communication through email!

First purchase with Garmentory. Received merchandise very timely. Excellent customer service.

So quick and helpful. I always get an answer within 24 hours.

This is my frist purchase from Gamentory and I have to say that I will definitely come back. The whole process was simple and easy. And I found the shoes in my size and color here! And with free shipping to Hawaii which is very hard to find. Thank you so much for an easy, pleasant experience.