I got good responses to questions though I think a little more info could have been given with the delay in delivery. I was happy with the delivery and the scooter has met my expectations and descriptions given.

I purchased scooter after a customer from my shop came in on one. After having a chat about it I decided to enquire. I emailed them and they responded after few days very good service. Scooters arrived and it’s fantastic

Just received my Furo X Max. It took a while but that is totally forgivable in current circumstances and communication has been excellent throughout - great customer service. In general I am very pleased. It is a great bike: looks and feels well made/engineered, comfortable, relatively light and very efficient to ride and fast (even without the motor). The electric system delivers plenty of poke and the adjustments/controls are good but I have not properly tested the range yet. The bike folds easily and quickly and has fantastic range on the seat and handlebars (I am 6 3). I am probably being mean not giving it 5 stars but have a few niggles: at this price I would like the power delivered by a torque sensor, the indicators seem like a gimmick and I would much prefer simple front and back lights run off the main battery (note despite claims of a “Complete Lighting Kit” there are just indicators and no integrated rear light). Finally I would make the bike more highly geared - I can’t see me ever using the bottom gears but maybe this is just personal preference.

I've been refused a refund. The scooter is too fast for my son and im now being refused a refund on the grounds of their returns policy of which i was not made aware of when i purchased the scooter. I'm now being ignored by the company as i have stated my online consumer rights to return the product with in 14 days of receiving it and I'm being told their policy over turns european consumer law. Now escalating this to a PayPal dispute. If u do buy one which u will have to wait 2months for like i did, use a credit card or PayPal so you can cover yourself. Didn't expect to be treated like this especially when i had to wait for so long for it not to be suitable for my son. No company morals or respect being given.

Nice product Good communication and delivery updates during the inevitable Lockdown delivery delays.

Really great product with good customer service

I am over the moon with my new Fuze. It will give me my mobility back when I am able to come out of shielding and will mean I am able to be out and about without stopping every 5 mins to get my breath back. The company kept me informed of the delays encountered by COVID-19 and the delay was worth it (even just looking at it). August 1st can’t come quick enough!

I was very happy with the helpful customer service, I was happy with the Fuze Max as it performed very well. However when I ordered it, I had to wait for quite a while to receive it but it was worth it!

Service was great. Answered all my questions about the product and service i will receive. Only down fall is the waiting time for the scooter.

Great service... great scooter. Onboard computer requires more instructions. Have requested and am sure they'll arrive.

eScooter looks extremely well made and comes with all the bells and whistles (a horn in this case). Suspension is excellent and acceleration is great. Battery life looks to be good with on 1 in the 10 indicators going off after 5km. I have not done any long trips yet to check if this was an accurate reflection of full range. Waited a lot longer than I thought for eScooter to arrive which is why I have given it 4 *.

Great company so far. Very quick replying to emails and phone calls. I bought Fuze Max and is awesome. Arrived in time. Very steady and strong materials. Amazing acceleration and breaks action. The battery range is insane. The other day I did 10 miles and still marked at 100%!! I have it for a month and is a lot of fun! 3rd gear definitely reach 40 km/h. Awesome 40 years old toy!!

Great product and great service

Got my fuze max scooter and yes it is worth the wait dose everything you wanted to do as a scooter love it.

¹li had quite a wait for my Fuze scooter but I knew when I ordered it that this would be the case. Communication was good about the progress of my order and it arrived when promised. The scooter itself lives up to my expectations and more I am very satisfied with my purchase

Shame it took 3 months! It's very good 😁

I have nothing but positive words for FuroSystems. The customer service team a fantastic and quick to respond to my emails, even though Covid19 is around. Special mentions to Manzi and Albert for answering all my questions promptly and professionally.

Excellent service, fantastic scooter.

I love my FuroFX bike - nimble and nippy and with a comfortable saddle and really effective hydraulic brakes.

Furo System In its present form, vibration based ”death trap” the absence of simple rubber washers on all screw based fittings to dampen down vibration! After 30 minutes all screws on the Furo System need to be tightened each and every time one takes to the pathway..... Air Nozzle for the rear wheel, fitted so close to the wheel, it makes pumping up the tires impossible. One cannot connect to the tire to pump air in....... As per the advice of professionals at quick fit. No customer service, sent two emails asking for help. No reply......... Imagine owning a bicycle and discovering it's impossible to pump up the tire without disassembling the item to do so. Shocking We are contacting the card company to withhold payment to Furo Systems. Not happy.