I called them during the trial period to cancel, which was a 7 day period. I changed my credit card, and now several months later, they are charging me for a new plan!

I haven't got further than the early screens. Am looking forward to learning more before I have enough context to make a meaningful assessment.

Keep away from this scamming company. I paid for a 3 month program ( which I have not got ) they have tried to now charge me another £79:99. You are scamming people 🤬🤬🤬 I wish I could give you minus star ratings.

I purchased what I thought was a one off plan from them through an Instagram advert not realising the small print said that after 30 days they would convert my purchase into a £50 a month subscription. Plan didn’t even work on my dog. Would give zero stars if I could.

Ich bin zutiefst enttäuscht von meinem Erlebnis mit doggy-plan.com. Trotz meiner rechtzeitigen Kündigung des Abonnements Ende Mai werden weiterhin unberechtigte Beträge von meinem Konto abgebucht. Ich habe mehrfach versucht, das Unternehmen zu kontaktieren, um das Problem zu klären, aber ich habe keinerlei Unterstützung oder eine klare Antwort erhalten. Es ist völlig inakzeptabel, dass meine Kündigung nicht bearbeitet wurde und ich keine Bestätigung erhalten habe. Dies ist nicht nur ein schlechter Kundenservice, sondern auch eine unlautere Geschäftspraxis. Ich kann doggy-plan.com aufgrund dieser unprofessionellen und enttäuschenden Erfahrung absolut nicht empfehlen.

NEVER USE THEM!! Unfortunately I didn't see the other reviews and got sucked in - paid initial trial fee, then after trial period they took more money. Won't refund it even though you pay in advance, and i contacted them to cancel/refund on the day payment was taken. They refuse to refund, give you ever so polite emails which are basically a waste of time. Don't waste your time like I and others have done, learn from our mistakes. And they deserve zero, not even 1 star.

Pay attention to the fine print. If you get an unexpected charge, you will not get a refund. The fine print explains it. I just got done reading some of the reviews and I am not the only one to have had this experience. BEWARE

Minus 1’000 i have had no feedback or correspondence paid 19.99€ for the training programme no subscription at all otherwise i would not have taken it.then they took 49.99€ the other day out of my bank without permission, its theft. This seems a common occurrence, using you pet to steal off you how low can people sink i will get my money back this is total theft..

Worst program I have ever used and charges are hidden in the ads, stay away from them.

Same as other reviews! Total Scam ! If I could give zero stars I would. This, like the other reviews shows prospective purchasers this is a scam. I originally paid €19 for a training guide only to find a month later I was debited €79,99 for a subscription service. When I queried this with these scammers they said that the terms and conditions are clear. I am very careful online but don't recall ever seeing this. Apparently I subscribed to a monthly amount. Yeah right. A reputable company would provide an email warning that a direct debit is pending. I never intended to subscribe to anything so this is dishonest. In Australia this company would be prosecuted for misleading and deceptive conduct. The responses from the company are patronising and refer you to a money back guarantee which is laughable as its not achievable. AVOID, AVOID, AVOID

Useless, never reply, no contact. Won't cancel my plan or get back to me but keep taking my money. Terr

Absolute Abzocke. Etliche Male emails geschrieben und gesagt, dass ich keinerlei verbindliche Abonnements haben möchte, da aus einem 19,99€ Angebot 3 mal in Folge 49,99€ wurden hab ich so langsam die Faxen dicke…

They hide the fact this is a subscription and then don’t refund you. Just like all the reviews below… it also doesn’t work.

Robbed me. Withdraw money from my account.

ACHTUNG ABO FALLE! Man bekommt einen einmaligen Testzugang um 19,99$ und im Monat darauf werden einem ohne weitere Infos 49,99$ abgebucht. Das kriminellste daran ist das seit der Abbuchung mein Zugang auch nicht mehr funktioniert. Vom Anbieter bekommt man auch keine Rückmeldung was die Absichten noch unterstreicht. Lasst die Finger davon! Meldet die Werbungen auf den Sozialen Medien da sie einfach nur irreführend sind.

The structure is very well done and I like how the modules are structured and that there is a quiz after each module. The exercises work very well with my dog ​​and I can see progress after just a short time. It is well explained and a lot is shown. I also like the individual courses on the subject areas, so that the quiz at the beginning really offers you the courses you need. I also think it is very good that games are integrated. The only thing that I think could be improved is that some (few) videos have errors in the sound, so it gets quieter and you can hardly understand anything. And the fact that the quizzes after the modules are in English makes it a bit more difficult for me to understand them properly. But it works with an online translator. I think it is worth highlighting that you can see how much effort has been put in and that every video has been translated into German.

Es ist eine frechsheit das sie einem per eMail loken und dann ein Abo machen das keiner will das ist unlauterer Wetbewerb und in der Schweiz strafbar ich werde es den Konsumentenschutz melden auch wenn sie in Zypern Sitzen

If I could give zero stars I would. This, like the other reviews shows prospective purchasers this is a scam. I originally paid $20 for a training guide only to find a month later I was debited $71 for a subscription service. When I queried this with these scammers they said that the terms and conditions are clear. I am very careful online but don't recall ever seeing this. Apparently I subscribed to a monthly amount. Yeah right. A reputable company would provide an email warning that a direct debit is pending. I never intended to subscribe to anything so this is dishonest. In Australia this company would be prosecuted for misleading and deceptive conduct. The responses from the company are patronising and refer you to a money back guarantee which is laughable as its not achievable. AVOID **Update*** They responded to my review with a patronising email. They said all users get an automatic email but that is just a welcome email. No notification about an ongoing subscription. Also there is no way of cancelling the subscription online in your account. They don't make it clear. SUCH A DODGY COMPANY. Hope others don't get sucked in.

They take me 50€ without any service or permission... I remember to be interest by one 19,99€ course... And they charge this course more 50€ for month until I realized what's going on.

I would give less than 1 star if possible. Somehow they decided to charge me £50 for no reason! I did not sign up to their stupid subscription for £50 I know better than that. I pay for a physical trainer so would have no business with a £50 online plan I can buy a book for that. They refuse to give me a refund even though I have not received my moneys worth from the ‘programme’ I am so angry as I never agreed to pay this £50 it was just taken from my account!! This has been going on for more than 2 weeks and I am appalled at the customer service. Do not buy anything from this site.