Leider habe ich gerade erst gemerkt dass nicht einmalig ein Betrag sondern gerade zum 3. mal ein Abo ausgelöst wurde. Ohne weitere Infos nur Paypal hat mich informiert. Absolute Abofalle.

The support team are truly advocates for the company, as they should be. But they balance that heavily with meeting the needs of the customer.

Attestation arnaque suite à un désabonnent après 3 jours d'essais aucun intérêt site vieux mal traduit. J'ai été prélevé de deux fois 49€90

Same with me, did not state anywhere that it was a subscription, and they took nearly 50€ off my account after 4 weeks, when i wrote to them that i want my money back, because i used their app only once and found it usless, they wrote back that they will not give me back my money. Total scam.

This company is a complete scam. Money hungry losers. You'll get absolutely no correspondence after the initial email. I didn't even remember setting this up until I got a charge of $111 off my credit card today. They refuse to refund your money. Nice way to steal a person's money when you don't send any subscription reminders like all legitimate companies do. STAY FAR FAR FAR AWAY FROM THESE SCAMMERS. DON'T BOTHER REPLYING WITH YOUR STUPID COMMENT ABOUT YOUR IMPOSSIBLE REFUND /MONEYBACK GUARANTEE.

Abofalle!!!! Ich habe einen Testmonat gewollt für 19,99€ Seither nunmehr werden mir 49,99 abgebucht ohne einen Zugang oder eine Info !! Nach mehreren Mails und Beschwerde über pay pal ( die mir in diesem Fall nicht helfen konnten ) Wurde mein „angebliches“ Abo sofort gekündigt und die mir angezogene 49,99 rückwirkend erstattet. Deswegen ergänze ich hier meine Bewertung für den versuchen guten Kundenservice

This is super sketchy. I signed up for this after seeing an ad on Instagram. I was under the impression that it was $19.99 for a class, and I thought that was a good deal. Literally NOWHERE was it advertised that this was a subscription. Fast forward to 1 month later, I get a $49.99 charge to my card. I received no notice of renewal email, so of course I wasn't able to cancel prior to the charge. I then try to log into the website, and see no spot to cancel or even view my "subscription." So I email, and they claim they've cancelled, but would require video proof of my dog "not following my commands" to receive a refund. As of today, I've emailed back sharing my thoughts and also saying that I'm not comfortable sending a video of my dog to get MY money back.

SCAMMERS! The product is crap and the auto billing means they can keep on debiting your account and if you think you can just cancel, think again! The process for cancelling requires an email to the seller who don't respond. Then when you try to charge back it gets declined because there is no cancellation confirmation from the seller. I also cancelled my PayPal after this experience as I was able to prove that I did everything correctly to cancel the subscription but because the seller didn't respond I got left holding the can, apparently that is somehow my fault that the seller ignores correspondence!

This program is poorly videoed and dubbed making the execution of the training difficult. There is a lot of dialogue and very little showing you how to train the dog. The worst part is I was under the impression I had signed up for a trial of 1 month £19.99 only to find they have been taking £49.99 for the last 3 months and refused to give any money back.

Scammers!!! They stole 79.99 on me and are refusing to refund me!! I signed up for a trial and it wasn’t made clear that the subscription renewed itself and that the fee would be 79.99.

Deceptive company!!! Do not use. Signed up to try it for three months, but then they charged me for 80€ a few months later because I didn’t cancel. It wasn’t clear at all that they would be transferring me to another commitment of time, and they sent ZERO emails about it. Contacted customer service the day after the charge came through, and they refused to do anything. Steer clear!

This company can definitely do better with building trust, customer sentiment and customer experience. Everything that people have complained about their subscription model and charging without consideration is true. I would be very careful before considering them if I were you.

I’m enjoying their advice so far

Utter scam. Signed up for the trial for £20 and the videos are rubbish so messaged them to unsubscribe as no way to do this on the actual site. Forgot about it and they have charged me £49 per month for the last 3 months and will not offer me a refund. Scam. £170 for something that is utter rubbish. Do not even bother with a free trial.

Beware this company! You get tied into a subscription without your knowledge and they will not reimburse you when you discover that they are taking your money! Avoid, avoid, avoid!!!!

CONTINUED TO BILL ME AFTER CONFIRMATION OF CANCELLING. WON’T TALK ON PHONE. SHADY AF

Read what you are getting yourself into very carefully. #1, I made the mistake of thinking I was purchasing a three month only plan. Wrong! They make the price look cheap upfront and then charge you triple when your “trial” ends. There is no reminder or warning that you are about to be charged way more. They hope you forget or don’t read the fine print so that you are stuck paying $80! Makes me sick. If they were an honest company, they would refund you your full amount if you canceled.

I purchased this and never used it so cannot speak to it's content. I however thought I canceled and got a $119 charge today. I asked them to please check my log in history and refund my money. They said no. I never got a notice of renewal and was charged. I would recommend an in person actual dog trainer instead of this. Thanks for nothing. 👎

The videos are well explained, easy to follow, and they really do work. Personally I like the explanation of WHY the training works the way it does - and the differentiation between what is science and what is opinion. I.e. dogs will respond in X way when you do Y vs we prefer to use raw meat for treats for our dogs but it's ok if you choose to use something else.

A company that preys on unsuspecting customers with forced subscription renewals. Not customer friendly. Do not honor 100% customer satisfaction and if a company has to force a customer to pay because its in the fine print and cannot honor a customers request to cancel and refund money. Thats a bad company and a bad way to make money.