My fault for signing up for this, but stay away. Signed up for a trial and did not read the fine print. If you don’t select a plan, they automatically bill you at nearly triple the most expensive plan rate. You have to email to cancel, and they won’t just cancel without back and forth trying to keep you. Probably the same people who have been trying to contact you about your used car warranty, or scamming old people out of their retirement.

Absolute frauds! Seems they continue to dupe people out of money by automatically charging for something people weren’t aware of. I’m yet to receive a receipt, billing confirmation or notice about future billing. Then they come with some random stipulation for the 30 day MBG even though it’s not the initial payment a refund was requested for. Cancelled within the 30 days and they still refuse to refund the additional charge of £49.99. Cowboys at work and now referred to PayPal as a dispute as getting nowhere with them. Also, content is 👎 open first video to see it’s dubbed, which is for me makes it frustrating to follow along. Didn’t even get past the first one plus there wasn’t in a position to use it anyway. STAY WELL AWAY FROM THEM! **UPDATE 21/07/24** For complete transparency: After yet another email advising I will be contacting PayPal disputing the transaction for £49.99, they did respond and finally decided to refund in the end, which I’m pleased about. It’s just a shame I had to go through all of this in order for this action to take place.

I signed up for the month trial for $20 I started to use it and decided it wasn’t for me and my dog so I followed the guidelines about how to cancel the subscription. I sent 2 emails before my renewal date and yet they still charged me the $49.99 for the next month. I had to send them a message on their “contact us” to even get a reply, which I was then told multiple times they would not refund me. I explained 4 times how I understood their rules, followed all the appropriate steps and yet they still charged me. It wasn’t until I told them that them taking my money after I unsubscribed is theft and providing screen shots of when I sent my initial email and a copy of their unsubscribing guidelines did they then refund me. After reading reviews I do think this company is a scam and shouldn’t be trusted.

AVOID….Quite the scam! I bought the reduced price trial with no idea it automatically went on to a subscription after till I was charged $79.99 . There is no where to look at you account to see your subscriptions or when payment is due etc , no email reminder. Nothing .. You have to email them to cancel & they will not refund. The website & content itself is poor, it’s all dubbed, only uses their own already trained dogs so no real life working examples.

Hi to whom it may concern: Kindly cancel effective this email any and all subscriptions or any further | future transactions where you would invoice me. I am sorry that you cant refund my money. I have not used any of your training ... ever. I bought it no realising it was a subscription.Customer service communicated like a robot. I am not your customer. Please confirm my account has been cancelled.

I would give negative stars if I could. The first video, they just talk about how to watch the video before asking questions over and over for the majority of the video. Really low quality video as well. They don't respond to requests for cancellations. Really just a rip off

I only gave 1 star as it is impossible to give 0. Didn't realise was a subscription until later on. Emailed them in April after a £79.99 debit To cancel as I was out of work. And the techniques do not work with my dog (we have given plenty of time and effort but had to seek alternative guidance with his breeder. Today they have done it again. Am I ever going to be free of this company.

ES UN TIMO !!!!! Pagué 20 euros y me están cobrando 53,12€ no sé de qué, si alguien ha conseguido que se los devuelva que me diga cómo, gracias

Avoid, it’s a scam. Based on other reviews and my experience I can now see it’s a scam. I got an Instagram ad and was intrigued, upon clicking via Instagram and being redirected to their website they somehow added me as a premium member and started charging me 50€ per month. It took me a while to realise what it is from my bank statements and when I emailed them to receive a refund they informed me it does not align with their refund policy. Avoid at any cost

Thought I was paying for a trial subscription but it was a monthly subscription. After the initial $20 I paid to test it out I was not impressed with the few chapters I started. A lot of it felt like redundant information that most people in charge pf taking care of an animal should know. So I stopped using the online book and was then billed $50 a month later. After searching their website to unsubscribe, you have to email them in order to unsubscribe! After a few back and forth emails with them, they made it seem like they cared about giving me a refund but they in fact didnt. In order to receive a refund from them you have to abide to multiple of their guidelines listed on their refund policy.

I'm the same as the rest of the people on here. I paid for a single course so I thought until I was charged the $49.99 USD for another month. Bad business practices luckily I paid via PayPal. I have since heard back and my opinion has changed. I have now realised they are complete charlatans. Don't ever deal with this company totally dishonest.

I am highly disappointed with Doggy PlanApp. Despite signing up, I never received the email with my password reset after forgetting, the costs increase to $49.99, not receiving the book. Repeated attempts to contact customer service have gone unanswered. To make matters worse, I was charged for a service I couldn't use due to these issues. Now they shared a link to enter, but not being able to reset password, or see membership information. I would not recommend this app to anyone. Save your money and avoid the frustration.

Yep, I got scammed as well. I requested a cancellation before my 30 day trial ended and was given the run around and repeated ignoring of my emails. Very poor customer service and highly overpriced.

Si pudiera darle -20000 le daría. Te estafan no te dejan anular la suscripción y luego te cobran el triple.una vergüenza

Ciertamente no hay especificaciones que van a realizar una suscripción. Yo al darme cuenta que era una suscripción mande un correo según lo especificado en su página para realizar la cancelación y en ningún momento tuve respuesta de ellos.

Did not know this was a subscription. I can no longer find it and can't afford it yet I can't see where to cancel.

You’re not the only one who didn’t realize it was a subscription. All the other reviews on here have pretty well stated the issue that you have no idea that you’re signing up for a subscription until you see a $50 charge on your card that you weren’t expecting. That was exactly what happened to me. Save yourself the trouble and don’t do business with them.

As many others have said, I paid an initial cost for a plan of $19.99 and was then billed a subscription fee of $49.99 without ever agreeing to it.

I started the doggy plan when I rescued a German Sheperd and felt I had no hope to fix the problems she had from abuse. My son and me committed to 30min per day. It was wonderful, she loved the closeness the training we learned from the doggy plan created with us. It changed our whole experience on enjoying what Mia had, love, excitement, obedience. It changed both Mia and my son and me.

Absolutely seething that this company is sneakly taking money from my account for something I cancelled after realising I was not wanting to use it..... Need to get last 2 months payments back please...