I have had an outstanding experience with Bench Accounting. Their proficient team has seamlessly taken over the financial intricacies of my business, allowing me to channel my energy into growth and operations. The relief from daily accounting hassles has been a game changer. They are not just about crunching numbers, but providing a tailored service that aligns with my business objectives. It’s more than just an accounting service; it’s a partnership that adds value and efficiency to my business operations. Their professionalism matched with their friendly approach makes the accounting process an enlightening rather than daunting task. I highly recommend Bench Accounting to any business owner seeking to lighten their administrative load and gain insightful financial perspectives.

Bench is extremely easy to use and their experts are very accessible. I appreciate the ease of communication and the effectiveness of the reporting!

I have never loved bookkeeping until now. Seriously, if you want to hand over this portion of your business to a set of pros that make it entire process seemless and honest to goodness, actually ENJOYABLE? I highly recommend Bench and their team. Best investment I have made in a very long time! J.Longo - O’beehave Naturals

I have had other companies that were not as good as the bench team. When I have questions they get me the answers I need. Great people to get all I need taken care of.

It does not appear that my books are being maintained. I was told when I signed up that our books would be updated 10 days into the following month. My books are currently 6 months behind. I have requested help with this a few times so that I could meet with my accountant and they are still not up to date.

Great to work with!

For someone like me, an artist with a right sided brain, your service is perfect. At the end of the year, all I need to do is submit your report to my accountant. Done. Customer service has always been great. I can’t think of a time when I’ve felt otherwise. My one person business is a very simple accounting job. A year ago, I was paying $135 a month but the fee was raised to $230. I almost discontinued the service because it has become a much bigger deal to pay. I understand the need to raise pricing, though. My suggestion would be to maybe charge different monthly fees depending on the time it takes for individual clients…. Just a thought.

Really seamless experience. Bench is the software to go for if you are looking for a completely hands off experience in bookkeeping. The team takes great care in ensuring that everything is top notch and accurate. I'm beyond happy with my experience so far with Bench. The customer support team and bookkeeping team are super responsive, and usually get back within the same business day, unless the request is really complex. I would recommend Bench to everyone! Love the technology integrations with all major banks, so that the bank statements and credit card transactions get imported automatically, without needing to manually upload these every month.

I run a pest control company and was doing all of the accounting and bookkeeping myself. With us being a small business and also having trouble finding new technicians over the last couple years, it has put me in the field most of the time, which had resulted in me getting behind on the accounting and bookkeeping. Teaming up with Bench Accounting was a great decision, as it has given me back hours each month to allow me to focus on the work I need to do in the field, running the company, and finding more ways to become more efficient, profitable, and generate more revenue. It is something I was urge any person running a small business that is still doing their own accounting and bookkeeping.

It is such a relief to know that my books are being taken care of. In the past I have had poor experiences with people who were “book keepers” but had no idea what they were doing or did not complete the task in a timely manner. I love the quick responses from my team at bench and it is so easy to get documents to them. I was hesitant at first because of the price but it really is worth every penny.

This company has been completely negligent with my accounts. They signed me up for the wrong packages, gave me incorrect files, and gave me incomplete books. What bookkeeping company omits payroll reports? BENCH. They've done nothing but waste my time and money. They never answer the phone. I have an urgent request, and I've called and messaged them 10 times since last week, and no one has responded. Avoid BENCH at any and all costs. They are incompetent.

Bench accounting as freed up my time to run my business and increase revenue while giving me the confidence that my financial reports are in order. Would highly recommend to anyone!

Easy to communicate, clear structure, they do what they say they will do.

This company has made my tax year pretty much completely stress free for the last 2 years. Prior to this, I experienced handling things on my own with a private bookkeeper and CPA. They were both quickly overwhelmed with the abundence of Amazon documents, the amazon platform, and how all ecommerce platforms link up and share data and spreadsheets with one another. Bench has a team that specializes in handling this and this type of activity does not phase them in the least. I have had organized P & L's delivered to me at the end of each year, and all my tax filing is taken care of by them. I know that in the rare instance that I get audited, I have this team behind my back as proof that I did things properly. Absolutely worth the stress free headache.

I have worked with several Bench reps since I opened my account and so far, they have all been very helpful with my requests. My particular business handles foreign currencies and multiple bank accounts and they have been able to handle them all. They have also made the process easy and quick to identify business transactions which has been super helpful for me as I don't have to invest lots of time and effort in ensuring they do a good work. Definitely recommend.

You all have been so responsive, communicative, and you followup politely but also actively so we can make certain filing and tax deadlines. Plus every time I've had an issue (bc no company is perfect) you all have quickly addressed it or helped me find a solution. I'd say the only downside is the syncing / connection issues are a bit annoying when it comes to business credit cards and accounts. Then I have to manual send you all statements. That part could use some updating. Otherwise your team has always answered questions and helped my team find a solution as quickly as possible. Really happy with Bench's improvements over the years. Thanks!

This has been the most horrifying experience dealing with this company. I’ve gone through at least 4 book keepers who have all in some way or form made significant mistakes on my books which I have pointed out time and time again. Book keepers are always “leaving” which speaks volumes. I signed up for their new promotion since I was an already a member and I waited nearly almost 4 months for them to start my conversion process and nothing had been done. Im so frustrated with the way I’ve been treated and feel they really don’t care. I am just another number to them. I do not recommend this company going forward. They might seem nice and pristine on the outside but their services are not! Please take your money elsewhere!

Paid the subscription for an entire year and the additional fee for the catch up service. I was promised complete catch up in 6 weeks. It took nearly 10 months (subscription started September 29, 2022; reports were emailed July 6, 2023). I honestly don't know when or if I would have received my year end reports had I not kept asking for them. The lack of communication made me think Bench was a scam. There were numerous "bookkeepers" assigned to my account. Lots of excuses from "bookkeeper" why it was not yet completed (sick, husband sick, baby sick, I'm new, lots of entries to go through). Asked them to make notes to my account so they would not keep asking the same questions or for certain documents. This would have saved them and me time ... they did not. This was supposed to save me time. It ended up being a nightmare. Cost me more time, an enormous amount of frustration, not to mention, the money. As a result of the poor service received, will not be renewing my subscription.

Our current Bench bookkeeper is incapable of keeping the books current. We're nearly 3 months behind now. It's become a disaster for us, and there's no easy way to report these types of issues to managers at Bench.

Bench has helped me begin the process of turning around my business's bookkeeping and I am appreciative of the service I've received from Vincent, Gillian and the rest. The team answers questions quickly and guides me through what is needed from my end. Big fan and I'm exploring how to make it a part of my business going forward.