Cycle Exchange

27 Sury Basin, KT25NZ, Kingston, GB
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5.00
Based on 824 Reviews

5

91.38%

4

5.10%

3

1.58%

2

0.24%

1

1.70%
About Cycle Exchange

Contact Info

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mark
United Kingdom | 28 February 2022

Great bike great service extremely happy customer

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Mike
United Kingdom | 24 February 2022

Prompt delivery. Bike in great condition and working smoothly.

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Bradley Pitts
United Kingdom | 23 February 2022

I was very hesitant about spend over £5k on a second hand bike. Any doubts I had were quickly put to rest. The quality of communication I found informative, honest, timely, and care about what they do. Delivery was exceptional Bike delivered already built and guy who delivered it talked me through everything. After service as well I found to be very good. Highly recommended if you are looking for a great bargain backed up with service knowledge and delivery

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GLENROY MUNDLE
United Kingdom | 22 February 2022

Loved the experience & was well looked after A+ service.

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Gary Donnelly
United Kingdom | 22 February 2022

Really helpful and friendly advice on buying the right bike for me and my needs. Even though the bike was described as having slight signs of use there was nothing nothing to be seen. The bike looked completely new.

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Edward Phillips
United Kingdom | 21 February 2022

Bike was delivered to my house by friendly Steve. Everything works and was as expected. Great service and communication.

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P Bailey
United Kingdom | 21 February 2022

Simple and straightforward, ordered the bike online and it arrive three days later - perfect - and as I've bought a bike previously from the shop - i know what a great service and the quality of the bikes they sell - so did not hesitate in clicking the buy button!

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Sandy Pennisi
United Kingdom | 20 February 2022

Loving my bike!! Great service and staff.

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Ossie
United Kingdom | 17 February 2022

I recently purchased a much longed for Sworks SL6. The frame was perfect but I needed to change the touch points. All was managed professionally, more than competently, with great patience and attention towards the customer (me). Helpful, knowledgeable and friendly staff, totally on the ball and very pleasant to deal with. I’d recommend Cycle Exchange to anyone wanting to buy a new steed or to service an existing bike.

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NickB
United Kingdom | 16 February 2022

Great for a pre-owned bike - which is what I was looking for. Staff knowledgeable and helpful. Parking is directly opposite in Sainsburys car park. Recommend.

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Mr T
United Kingdom | 15 February 2022

Great shop. Friendly and plenty of advice. Very happy with bike. I would recommend the store to anyone looking for a quality used bike.

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Kristopher John
United Kingdom | 14 February 2022

What a brilliant place to buy a bike! I found exactly what I was looking for and more. Used the filters in the search and boom…a Specialized Tarmac SL6 in my size. I had a couple of questions regarding ratios, so hopped on the web chat and had my answers within minutes. Was also given the very accurate opinion that the bike looked even better in person. Very true with that bling green/purple sparkle paint job! Paid £50 for postage which is such great value for money considering the care taken in packaging. Delivered to my door in 3 days, out on the road for the two most dry days of winter so far! I can honestly say I couldn’t be happier. Also having the peace of mind with a shop guarantee was something that made buying a second hand carbon bike a much less risky experience for me. Although “second hand” hardly does justice to the condition the whole bike is in. It’s spotless. Add to that the fact that I could not find the same bike for even close to the same money on eBay or similar sites…win win for me and Cycle Exchange.

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kylie coates
United Kingdom | 09 February 2022

Had a great experience with Josh and the team buying my latest upgraded bike! So professional and knowledgeable it takes all the stress out of the purchase

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gianfranco fraioli
United Kingdom | 08 February 2022

Great service very fast delivery and follow up questions were dealt with straight away would recommend

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Clive Baker
United Kingdom | 04 February 2022

Excellent service from Cycle Exchange, Bike was exactly as described after sales service was excellent as was the people I spoke to before and after delivery. Also the cycle delivery courier they used to deliver my bike was also excellent.

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Mark Hampson
United Kingdom | 31 January 2022

Excellent! Great Comms and Service from Matt and team - Bike is exactly as described and amazing value for money. Don't hesitate to buy from them.

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Stephen Turner
United Kingdom | 27 January 2022

Cycle exchange quoted a price for my bike, arranged for collection. Money paid into my account on same day. Fabulous service, especially in this day and age. Many thanks

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Roy
United Kingdom | 25 January 2022

Great service, great prices, great bike (F12 Dogma), i will be back again for a TT bike. Thanks

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Caroline Evans
United Kingdom | 25 January 2022

Flipping love my new bike. Asked a few questions and got immediate answers in the chat. Very pleased

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Barnaby Woods
United Kingdom | 20 January 2022

Very good bike in fact better than I was expecting form the photos. Changed out some small things for me too at no additional cost.

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