This is the second time I’ve bought a willow coffin and both times I have been very happy with the coffin. Communication is always excellent too. Would definitely recommend to others.

Very happy with both the coffin itself and the service with which it was provided.

After on line research & a phone call to them my mother's coffin was ordered from Think Willow. their website is excellent in providing relevant background information relating to coffins & other aspects of funeral planning. The willow coffin was of good quality & competitively priced with prompt delivery included

Excellent service and communication

I was very pleased with the prompt and friendly service and the quality of the casket. We had chosen a cardboard one so that we could decorate it and make it truly personal. It was a lovely experience to come together as a group of old friends to create something colourful and individual. The cardboard coffin was good quality and the funeral directors were happy to use it.

Very informative and helped me when I forgot to order the nameplate with the coffin and needed it urgent, the wicker basket was made to a high standard Ivylue

Great service, beautiful willow coffin for much loved Gran, thoroughly recommended

My mother wanted a natural casket for her husband and our dad. We chose Willow as they were made in England and we chose the Hicksted as it looked so solid and dependable like a proper picnic basket. It was delivered directly to our undertaker in very good time. We have kept the name plate we ordered in wood and are putting it in the garden with his favourite rose. The people at Willow were kind and helpful. Thank you b

Polite, friendly and fast. The coffin we ordered was out of stock but an alternative sourced quickly.

Very helpful staff and great service.

Very efficient service at a difficult time the wicker casket was lovely.

Excellent product, communication and delivery

excellent service- PROMPT eco and affordable and the willow coffin looked just as we wanted. We dressed it with sunflowers +canna lillies on top . It was appreciated at a difficult time . THANK YOU

I found the service very efficient. We simply ordered it on line, paid for it and it was delivered to the funeral directors. All in about 5-7 days. I was very happy with the quality and it was a fraction of the price l would have paid if l had gone through the undertakers.

Excellent coffin .

Excellent customer care, value and price. Quick delivery and although there was an error on name plate, it was immediately rectified and re delivered. Would highly recommend.

Excellent service, very helpful and considerate with all questions asked. Also more importantly they answered the phone every time I rang so I was able to speak to someone straight away. The Willow Cromer Light Wicker coffin I ordered was exactly what I wanted, it was so pretty with the flowers on. The ordering and delivery was as exactly as promised.

Very friendly, very helpful, quick response to emails & helped with anything I needed

Impressed with the goods and the service .

Beautiful coffin, very helpful staff who communicated with me and the funeral directors directly. Would highly recommend this company.