Delighted with their service and the product.

I would like to commend Willow for the casket provided for my mother- Jennie S, I did look at several companies and contacted Willow with a query and my mind was put at rest. The willow casket was perfect for my mother and it attracted many compliments on the day of her funeral. I will pass your details onto others in the future. Thank you

Fast delivery. Excellent quality

Top product, had a mix up on size rearranged order swiftly. Thank you

The willow/wicker coffin was delivered quickly to the funeral directors. It looked lovely in the hearse with the flowers on top and lifted our hearts. We were very pleased and would highly recommend your company. No fuss, no hassle.

Extremely helpful and always prompt with any questions I had. Thank you

Lovely choice, very easy to order online and very quick delivery.

The willow coffin was pretty and beautifully made. I’m sure my mother would have been pleased. The customer service was excellent and I would highly recommend this company.

Easy website and although a difficult purchase, it was handled well with the company and the casket was delivered to the funeral directors a few days later. Excellent service and I can recommend them.

Really helpful customer service, excellent product. Very satisfied with our purchase. Thank you

Wasn't told that we needed runners when we bought the coffin and couldn't use it in the crematorium Thankfully we had a wooden coffin included in our funeral plan so could only use the lid.

Think Willow provided our family with a beautiful bamboo casket for my father. Like many families our budget was limited and ordering direct really helped us at a difficult and emotional time. The casket was delivered to the funeral director very promptly and we were informed by email to put our minds at rest. I work as a florist and see many different types of natural caskets when decorating them with flowers, this one was lovely quality and perfect for the natural burial site where my father was laid to rest.

We wanted something eco-friendly that reflected us. Website easy, staff chat helped me choose size. Funeral directors were impressed with quality. Price was affordable. They did everything they said they would. We were comfortable enough with it that that we could sit around & share stories about mum/Nanna/auntie and she was in the middle! It made the whole experience “beautiful and loving” ... thank you xx

Efficient and cost effective, prompt attention and delivery. Would highly recommend

Wonderful, efficient customer service. Thank you!

I ordered an Eco Willow coffin for my mum. It was beautiful. The willow for this particular coffin is from Poland and that's where my mother is originally from. It was a fitting tribute. The florist created the most beautiful orange and cream flowers and as far as coffins go it was a perfect tribute. Derrick and his team at Willow were faultless. They were a pleasure to deal with and I have nothing but praise for them. Thank you and I wish you all the best for your business.

A great service. Derrick was extremely helpful at a very difficult time. Would strongly recommend.

willow coffin Purchased for my mums funeral. Service was excellent, after choosing and paying for the coffin Willow contacted our funeral directors directly to confirm correct size and arrange delivery to them. The coffin was for a woodland green burial so needed to be completely natural which Willow specialised in. Beautiful coffin at good price, easy service. Thank you willow team.

Very good quality and prompt delivery.

Really good service, the Willow coffin and natural urn were beautiful. I was a bit worried about ordering it over the internet but there was nothing to worry about, very happy to recommend to others.