Amazing products. Super customer service. And yes, if things go wrong? They'll certainly put them right!

Lovely lights and super quick delivery

BTC does an excellent job of packing for international shipping. Their packing can survive even FeEx!

I purchased 3 x Davey 7677 exterior lights from Original BTC. I was impressed with the website as it contained detailed specs of the lights and was easy to order. Although not the cheapest the lights are of a very high quality and made in the UK which is rare. The delivery time was very quick. There was a very minor issue with one of the parts being incorrect. I contacted customer service and spoke with Lauren, who apologised and arranged for the part to be sent to me the very next day. Lauren also gave me a small discount for the mistake which I thought was a lovely touch and their communication throughout was excellent. I highly recommend this company.

Great lamp and efficient delivery. Thank you

Great service. High quality goods

Beautiful product. Efficient ordering and quick delivery. I would like your light in every room! Thank you.

The incorrect lights where delivered and they where supper efficient in changing them. Love the lights they are good quality classics!

My lights look amazing 💫 the instructions were a little confusing for the electrician, however my husband managed the fitting fine.

Nice with fast delivery and very careful packaging

Beautiful lights. A bit disappointed as one light arrived not working but was soon rectified by the BTC team. Am very pleased with my range of lights.

Super professionals, love the product! everything went perfect

Loving my stunning pendant light fittings.

Very good service Thank you

Great service - speedy and efficient and they know their stuff! Great quality too.

The lamp is amazing. It arrived beautifully packaged too. The before-sales email and Zoom service was excellent. Two minor glitches - the agreed delivery window wasn’t met, and the lamp arrived without a bulb. It would have been helpful to be reminded that I would need to order one separately, or to have one included, when the cost of the lamp was a significant investment. But these are minor points. Another inspiring and wonderful light. Thank you.

Great product & exceptional customer service, a real pleasure.

In fact, I received it before getting any notice it was on its way!

Overall very satisfied with how my purchase was executed! Products arrived in perfect shape. Packaging was well up to the task and the product arrived relatively quickly, considering the Brexit-induced complications of purchasing from the IK.

Always a pleasure to receive a BTC light. Great quality and quick to deliver too.