A great experience from start to finish with Shade Australia. They were very friendly and helpful from product information to installation help. Many thanks, I really appreciate it and I love my new cantilever umbrella.

The customer service from this company has been exceptional, in following up on details, negotiations and managing the order.

Easy to purchase online. Very prompt delivery. Very happy with whole process.

Supplied a great product. Communication from placement of order to receipt of order excellent

Friendly service and end product was exactly what I wanted

A great company to deal with. I could have purchased in Victoria but the service Shade Australia provides is second to none. Highly recommended.

The ordering was simple. The delivery time was short which was terrific. And after care was terrific as I had a few questions about the wind straps that were answered efficiently and effectively including a few pictures to help. All staff dealt with were exceptionally pleasant and knowledgeable about their products. And the product we purchased is great.

I have purchased from this company before. Always great service and the products are well made .

The material is thick and seems to be of good quality as is the zipper. Very happy with my purchase of this umbrella cover.

The shade is good quality and arrived on time. Very pleased.

Very quick response on the phone very good at responding to questions and excellent explaining everything in detail. this is despite it being a Sunday afternoon. I was thoroughly impressed and would definitely use them again.

Good products. Online store great. I used the live chat and ended up placing an order with the understanding that I could change the colour when we came to pick up the item ( we live 3 hours away). Our showroom experience wasnt so great though. Arrive rang buzzer. Eventually someone came. Asked about a product, they werent sure. We found the samples. Said we came to pick up our order, that took quite a while too. I had specified our pickup day when ordering the products.

Good quality umbrella stake. Have't used it yet but it looks strong. Quick shipping as well.

Called the company and the lady that helped me was very knowledgeable the delivery to a regional area was super quick.Great experience dealing with this company would highly recommend thankyou.

Fast delivery Excellent quality product Minimal assembly required

Easy to use website and payment instructions, great price. Helpful over the phone as well.

Quick! and easy

Fast postage great service

Great product and service

looks like a really good, robust product that should last a while