100% great quick delivery

Great price, best on the web at the time, for a Pioneer BT single DIN unit to allow my daughter to connect her Mobile to the car for SatNav, Streaming music, hands free phone and messaging. Packaged and delivery great

I ordered a turntable and speakers with next day delivery. The turntable arrived as expected but the speakers weren't present. There was no correspondence to advise why this was, as far as I could tell they were just missing. I called the number listed online and pressed the option to speak to someone about the order and the person I spoke to was rude and advised he can't help. There was no offer to check the order and see why they were missing etc. Emailed the sales team and received an email back advising the speakers were now out of stock and that they should hopefully be with me in 2 weeks but no actual confirmation of when this would be. A week and a bit later the speakers still haven't arrived. I understand that sometimes things can be delayed and I'm ok with that but to receive no notification about why they weren't being delivered and then poor service when following up on it isn't ideal. A simple email advising that the speakers haven't been shipped but I will be notified when they're back in stock would have been much better service. Not delivering something that's been bought and paid for and then not advising why seems like a strange approach.

Delivery time was days over which it should have been

Good price, delivered in 1 working day. Bluetooth amp performs well.

Superficial are usually a really good company to deal with. Quality products at good prices and quick delivery. I ordered Moseco speaker stands with next working day delivery. They were the stands I wanted in the colour I preferred and at a good price. This was on a Wednesday. I was told an email would be sent on dispatch. Nothing Thursday, Friday or Saturday. I emailed asking if they had been dispatched. They got back saying stock levels were low. I eventually received them the following Thursday. I wouldn’t have minded so much if they had just kept me informed of the situation. I had 6k worth of new hifi and I had to wait to put it all together! The stands, once received, were as described and beautifully made.

I bought a WiiM Mini device that failed after a couple of days. It cost over £8 to send it back and while I did get a replacement I have not got a refund of my postage even though I have reminded them and it is a legal requirement for them to do so. There is no email address to contact them by.

easy online purchase and really quick delivery time

Great pricing compared to other retailers for the item i purchased, easy to use site and easy emails regarding confirmation, dipatch and invoice. Item arrived next working day. Would use again and recommend.

Great choice and competitive prices

Browsed, ordered, delivered. Brilliant

Nice very good job

Great product and delivered fast

Really fast replies to messages and extremely quick delivery.

Amazing prices! Fast delivery! Easy to use website! What more do you want from a company?! Definitely using this company again

Website easy to use, quick delivery

Great experience. Knowledgable hi-go guy in store and terrific price on a high end processor. Bought at 3:30pm with next day delivery and arrived by 10 next day. Thanks

Very good experience with Superfi. Delivery was quick and easy. Bought a turntable not used yet as it’s a Christmas gift for my son but I will definitely be using Superfi again.

Great quality service with quick delivery could not ask for anymore will certainly use this company again in the future keep up the good work.

I have bought from Superfi a few times. Competitive prices and fast delivery - excellent service.