Thank you for offering beautiful and fresh flowers! It came on time and in a perfect condition.

efficient service. on time and flexible delivery dates

By far the best floral delivery service! Always on time. Always super fresh and always admired. Thank you!

Gulia from the costumer service went above and beyond to help with my purchase. She was very professional. I am very happy with the service I have received I would def reccomand them I now look forward to It receive my item

Great looking fresh flowers delivered as promised- defo use again.

Delivered as promised . Recipients happy

tulips looked amazing but lasted very little time and for the price that is disappointing.customer service is however very responsive & the flowers are of a reliable quality.

Beautiful products (wreath and table decorations) dispatched quickly and received in-tact. Perfect!

I ordered these flowers for a relative who had suffered a bereavement. Order No 000674189. I received order confirmation on 30/11 to say will be delivered on 03/12. Then email on 03/12 from dpd to say delivery today by 9pm. 03/12 further email from dpd to say delivery now by 11pm. Sorry but 11pm at night is too late so I had to inform the recipient as it was going to be so late at night this spoiling the surprise of a flower delivery. When I woke up next day I had a further dpd email to say delivery now04/12. Then later same day further email to say delayed again. Flowers finally delivered on04/12 but because of dpd the whole experience was spoiled. A berieved elderly woman living on her own being told to wait up till 11pm at night for a delivery that never actually came till the day after!0

Beautiful flowers and great selection to choose from

Ordered flowers to be delivered for a friends birthday, days in advance. The driver cancelled delivery on the day after moving the time slot, did the same the next day and then finally delivered two days later. Therefore the birthday was missed, and they got old flowers. Totally unacceptable. Sent an email to flowerbx who have yet to respond. Awful customer service.

Hello , I have never once been disappointed with my parcels of flowers from you .It’s always a thrill to see the beautiful contents inside.Thank you for always lifting my spirits with your lovely flowers.I ordered red roses for the anniversary of my sister’s passing .I know she is looking down and loving them as well. Happy Christmas and a very Happy New Year to you all . Kind Regards, Lisa

Unfortunately some of our flowers were very quick to wilt but customer service following this was excellent, communication was great, and suitable replacements were sent out expediently. Very much appreciated, and differentiates Flowerbx from alternatives. Flowers (both bunches) just as described

Delivery was very late. Flowers were upside down. No card to say who from. Tulips were good.

Flowers arrived quickly however when I asked to change my message only 20 min after my order was placed it couldn’t be changed. Also, the flowers don’t arrive in the vase as you would expect them to. They arrive in separate boxes.

I ordered flowers to be delivered for my daughters birthday and 2 days after my selected delivery date, I have received yet another email that they’ve been delayed. Let’s face it their flowers are not cheap which I stupidly thought would mean great quality and good service, but how wrong can you be! I cannot imagine the condition they will be in when/ if they arrive as they will of been hanging around in the freezing weather we are experiencing. I have sent several emails , but have heard nothing except 2 generic ones advising they will be deliverd the next day. I won’t be using flowerbx again.

lovely product, easy website and very swift delivery, following my instructions to the letter. Well done indeed

My Mini Orchard Planter was wonderful quality when it arrived and looked stunning on my coffee table. After a couple of weeks the plant began to deteriorate and I was most surprised as I have had a large orchid before from Flowerbx which is now beginning to flower for the third time. I contacted Flowerbx Customer Service and Zoe was very very helpful. I sent photos of my Orchid Mini Planter and was given advice in case there may be a chance of the planter recovering. Sadly it did not so Zoe at Flowerbx arranged to have it replaced. Very rare to find such wonderful customer service, Zoe is extremely knowledgeable and helpful. I will definitely recommend and use again.

Everything was very good Flowers good quality Delivery on time

They were a day late arriving and dint look healthy… customer service were very helpful and have rectified the issue … many thanks