
Consumer
United Kingdom | 19 March 2024Easy and simple process from start to finish. Professional and quick service.

stewarttossellhotmail.com
United Kingdom | 19 March 2024Callum made the whole experience run smoothly and always there on the phone if we had any queries I would highly recommend using Nationwide

Paul Smith
United Kingdom | 18 March 2024My 4th car with nationwide. Excellent communication. Good Choice of vehicles and by far the most competitive on price. Highly recommended

Lee
United Kingdom | 16 March 2024Really helpful support when ordering vehicle, kept regularly informed throughout the process, from order to delivery and the prices were the best I found on the internet. Would definitely use Nationwide again.

Consumer
United Kingdom | 16 March 2024Good service. Kayleigh waters went out of her way to ensure I was updated at every opportunity. Thank you

Lyndsey
United Kingdom | 16 March 2024Absolutely amazing service from start to finish. Great communication, fast decisions and fast delivery! We dealt with Kayleigh and she was fantastic. Very helpful and friendly all the way through. Would definitely recommend!

michael hoy
United Kingdom | 16 March 2024Just taken delivery of my new car and returned a previously leased car. Took just two weeks from start to finish.Kayleigh Waters was a delight to deal with.I was kept well informed every step of the way. Very pleased with the service I received.

Marzanna
United Kingdom | 15 March 2024I waited to get my car for a very long time just to be told it won’t be delivered today. It may be delivered on Monday, it may not. I have done everything I was asked for!! Where is your responsibility Nationwide??? Why do you treat your customers so appallingly?? What about my rights? 😡

Toni Nicholson
United Kingdom | 15 March 2024Rang to lease a car that was in stock 5 weeks ago and payed admin fee. The girl was lovely on the phone. We told her we were in a hurry as my car was being sold in the next couple of days. We were told there was a 2 week cooling period but we would probably get the car in 3 weeks. Chased up after 4 weeks and guy told us the problem was with a certain stockists, but it’s just a waiting game. Eh ! Chased up again and told a similar story and once again today, was told after being on hold for quite some time, it was logistics, the company supplier weren’t organised enough to fathom who gets them first. Asked to speak to Charlotte and boy was she ready for a fight . She wouldn’t let my husband speak and said he was being argumentative. He simply said he was asking questions to find the root cause of the problem but she was up a height. I will ask for all recordings of what has been said to us on all phone call. Also they have everything covered of not getting your money back. Until yesterday that particular car still said 3 to 4 weeks delivery, today it just says in stock on the Web site Update Zilch If they could give me some idea of delivery date it would be something. If a week I could hire a car to get to work, instead of taxi, if a month I could buy a banger for work, but no response and more or less it comes when it come and your not getting your money back is frustrating the hell out of me.

Peter
United Kingdom | 15 March 2024It is a quick efficient process to lease a vehicle through them. Kept me informed at each stage what was happening. This is my third lease vehicle. Charlotte C was helpful and friendly at each stage.

Customer
United Kingdom | 15 March 2024Very good experience, somehow impressed. Kayleigh Waters addressed my request in timely manner and within 3 weeks I had my car delivered to my doorstep. Thank you

Will Simpson
United Kingdom | 14 March 2024Great service, easy to use and order. Car is booked in for delivery as originally expected when I ordered. I dealt with Charlotte who made the process really straightforward. Would recommend and use again.

Laurence Owen
United Kingdom | 13 March 2024Very communicative, easy to talk to, fast email responses - always called back when they said and solved problems they said they would solve. Kayleigh waters was a fantastic representative who displayed all of the above

Helen Stokes
United Kingdom | 13 March 2024Really easy process from start to finish. As always, that staff are helpful and friendly. Admin is kept to the minimum. Order and delivery was efficient. This is our 6th vehicle lease with Nationwide Vehicle Contracts and we would highly recommend.

Debbie
United Kingdom | 11 March 2024Kayleigh Waters who dealt with our order from start to finish was very helpful and very professional. She answered all our questions and even changed the order for us and made the experience run smoothly. Highly recommend this company

kate Pacheco
United Kingdom | 11 March 2024Charlotte was very helpful and informative. Very happy with the process

Greg
United Kingdom | 11 March 2024Have been with Nationwide for over 6 years and this lease would have been my 3rd car with them. Ordered an eC4. It never arrived on the day, which I had to chase up. Told there was a battery issue. New delivery date organised, which got canceled and no idea when the car, or a different one, would arrive. So I canceled the contract. 2 week later and I am still waiting for a refund of my admin fee and of the deposit of the car (around £1200 in total). I am having to chase 2 companies for the refunds and both hiding behind the company refund policies rather than doing the right thing by their customers and refunding straight away. It so frustrates me that they want your money TODAY, but refunds take 'up to 28 days'. Do better Nationwide!

customer
United Kingdom | 10 March 2024Easy to deal with, good processes to keep things moving, well informed by email and Kayleigh at end of phone if needed to speak to anyone. Kayleigh was really responsive, never kept waiting. Great price on car, delivered to the door.

Matt Barton
United Kingdom | 09 March 2024Came to use these guys following a recommendation, and it proved to be a great choice. Excellent service straight through. A nice and easy experience all the way through, my advisor Kayleigh Waters was professional and efficient through the whole process making the experience pleasant and easy. Highly recommended for anyone looking at business leases for their vehicles

Mandy Sohal
United Kingdom | 08 March 2024The gentleman callum Bamford found the best deal for us, which fits our pocket, I would highly recommend the company , we are very with service he provided from the start till we got our jeep delivered,