This taxi office is a complete mess—zero coordination, constant delays, and outright lies. They promise a car in “5-10 minutes,” but it never shows up on time, if at all. Calling for an update is useless; they just make excuses. If you actually need to be somewhere on time, avoid this service at all costs.

I booked via Minicabit app, for a 4 am transport to Tottenham Hale, where I had to take a bus to the Airport (4:30am). Everything was confirmed the night before, so I go to sleep, only to find out at 3:30 am that my ride got CANCELLED. No one called me, I simply got a text message saying sorry there aren’t enough drivers. Surely this is something you knew the evening before? I could have made alternative arrangements to reach the airport if I knew in advance? Thankfully kind Uber drivers still exist and I made my flight on time. If it were up to Mount Cars, I would’ve missed my flight entirely. Minicabit has never disappointed me before, so this is entirely Mount Cars fault

From the booking call to the driver arriving, everything runs smoothly. My elderly mum uses Mount Cars and they are fantastic with her. Thank you.

I’ve been using Mount Cars, for over 20 yrs now. It’s a company, that I feel happy & safe with. All the staff who work at Mount Cars are very kind & go out of there way to be helpful in helping their customers.

Excellent service.

Very polite and friendly driver. Comfortable driving experience.

The driver was very polite. The car was very clean and the ride was very comfortable

Car arrived on time.

Reliable service and good drivers. We use them regularly for trips to the airport.

Very reliable, never been let down and drivers friendly. Only thing I would change is they always get there 5 minutes early- better if they were just on time so I don't have to rush. I just order them 5 minutes later than I need them to counteract that, so not a massive problem

excellent service from booking to the actual journey.

I have used Mount cars for the past week, a regular journey into a London hospital every day. From the very first telephone conversation, I found them professional. The drivers were always on time and very helpful. Highly recommend and will use them again whenever I need a cab... 5*

Excellent friendly service, would recommend

Reliable……

Little disappointed this time as we were given one quote then when making a booking next day were quoted a higher price. Our driver arrived on time and was helpful but the office had not given him the information we had advised them previously about taking our small mobility scooter.

I regularly use this service and find the company and drivers to be very helpful and prompt with service

Prompt service

Very reliable! Drivers very efficient and friendly

When I booked with Emma it turned up as she said it would. As being disabledave river saw it was struggling with dark and walking. He got out and help me get in

On time, great driver!