Been with Teya for over 6 months now and really happ with the service from Emma Roberts and the support team all being very responsive, I would highly recommend Teya for your card payment facility

Henry has been fantastic in helping us transition over to Teya and setting up our terminals for our 10 locations. Terminals seem easy to use so far. Thanks very much Henry.

Very transparent and simple. The local representative provided a lot of support through the switching process which took me no time making.

Switched over to Teya approx 3 weeks ago and at present we are extremely pleased with the service provided. Emma the company representitive who came to see usexplained the process extremly well and made it fairly easy for even an a man of my age to understand. We fully recommend their services.

Today, Andy Miller, the BDM, was extremely helpful. He provided us with informative information on the setup process and how to use the function. Some of us are not computer-savvy, but Andy was brilliant at explaining the pay-by-link feature. It is a great asset to our business.

Brilliant device from Declan switched over accounts for me brilliant.

Declan Duggan came around and made set up easy and fast. Better rates than my other provider with Money in the bank the next working day. Also after sales care is second to non.

The speed at which my old providers card terminal was replaced seemed too good to be true. However Gavin Ogg was on hand at every stage of the changeover from our dated inefficient First Data (Clover) terminal, to the speedy and efficient new Teya machine. Gavin went above and beyond to help with some of our wifi issues and was on-hand throughout.

Very informative from my enquiry to signing up, Dean Scott certainly knows the card payment industry and a no pressure laid back attitude with no hard sale, Dean gave a perfect lesson on how to use the machine and I found it very easy to understand. Teya sends statements and an invoice and it’s all very easy to track unlike the previous big company we used, far more professional, excellent customer service and a big thank you to Dean and hope Teya realise he’s definitely worth keeping!

Dec Duggan from Teya came to see us and explained everything clearly, he was very professional and friendly and provided the best deal to cater our needs. Would highly recommend changing to Teya 😁

Advanced, easy, fully supported and great for a small business - what more would you need? Andy Miller was knowledgable, swift and trustworthy to help with the setup today.

I am writing to express my deep dissatisfaction with the handling of an ongoing technical issue I have been experiencing for almost three months. Despite my repeated attempts to seek assistance and resolve the problem, the lack of a solution, transparency regarding findings, and the outdated approach to technical support have left me extremely frustrated. My primary concerns and grievances are as follows: 1. Lack of Resolution: Despite the considerable duration of this issue, it continues to persist without any tangible progress toward resolution. The repeated assurances, apologies and promises of a swift resolution have yet to materialize into a fix for the problem I have been facing since the 14th June. 2. Zero engineering transparency: Throughout this ordeal, there has been a glaring lack of transparency regarding the findings of Teya technical team. I have received minimal information about the root causes or steps being taken to investigate and address my issue. This lack of transparency has left me feeling frustrated and in the dark about the status of my problem. 3. Absence of Effective Communication: I have not received a single phone call from a support representative or a Manager to discuss the issue. Furthermore, the absence of a remote communication tool for diagnostics or assistance is indicative of an outdated and inefficient approach to technical support in today's digital age. I must emphasize that this experience has been absolutely time-consuming. I had hoped for a swift and effective resolution, but the persistent lack of progress and transparency has eroded my confidence in Teya overall. I understand that technical issues can be complex, but I believe that a commitment to transparency and modernizing support processes can significantly enhance the customer experience!

Great solution for my business

Excellent product and customer service. Highly recommended.

Dean Scott was professional, informative and transparent about the services and cost Teyo offers. He uploaded an epos template to allow sales to be taken in the garden. I would recommend Dean and Teyo to similar size businesses.

Super easy transaction to switch from my old provider, Mike was very supportive when setting the new machine up and I have received 5 star service and support throughout! Would highly recommend using Teya!!

AVOID AVOID They take the card settlements directly - so if someone pays you £50.00 only £49.50 is deposited in the bank. They also take the monthly settlement from your card payments - so randomly you wont get all the money you expect. The sales man was full of the talk and then walked the walk and left us in a mess with it. We wont be staying with TEYA

We have had amazing support from Michael Shepherd. He really has been there on the end if the phone at anytime and has checked in on us to make sure all is ok. The thing is we really haven’t had any problems. Everything has been super smooth and we are so happy with both the service and the savings we have made moving over. I have passed details to a number of local businesses and happily recommend. Thanks so much

Declan Duggan came in to advise us when we were transferred from Retail Mechants. I cannot recommend Dec enough he gave us all the support we needed and when I had a problem with 1 of the 3 machines i have it was sorted and changed within 3 hours of my phone call which he hand delivered me a brand new machine. Definitely recommend the company and Dec as the last company was a nightmare and now I literally don't feel dread if something does happen because I know it will be sorted quickly.

It was so nice to speak to a person that actually achieved his intention and followed it through. He also had a positive attitude, polite and understandable. A refreshing change that impressed me immensely.