Great Tiles!!

Aaron greeted us as soon as we walked in and said if we needed any help or advice to give him a shout-it was a pleasure to see a happy face. We made our way around the ground and 1st floor on a number of occasions and had a quick chat with Aaron on our journey. After having chosen quite a number of items we sought out Aaron to get help and advice on what would be our best options in light what we wanted to achieve. He took us around the showroom again until we managed to choose the ideal items. He also marked the pages in the catalogue so we could find them easily for when we got home to make sure we were happy with our choices before we take the next step. Thank you so much Aaron guiding us in this process.

helpful staff, easy ordering process and fast delivery. And the cabinets are good quality

Very helpful in the showroom. I ordered a bath which arrived well packaged. Really pleased

Went to showroom on 19th December 2024. Returned to confirm order on 27th December 2024, at which time we paid a deposit with a tentative fitment of March. A surveyor came and also confirmed a date of March. On Monday 17th February after numerous calls to the showroom, to try and obtain our fitment date we complained. This evening we received an email advising fitment would be 19th May!!! This is not acceptable do not recommend this company. The showroom staff tried to be helpful but a 5 month wait is not acceptable. And to be informed via email is poor customer service. We will be demanding a refund of our deposit. Since review of above, the company has offered a new date of installation. Will review further following completion.

These stars are just for the products as the tiles I ordered were really good quality and price and the designs as well were really good. However, no stars for the unsupportive customer service. 2 of the tiles from 2 different boxes came out broken. The tiles I ordered were a large format ones and it wasn’t that I could just ignore the breakage. However, the tiler managed to put them together as we needed to get the work done and cannot afford the delay in project. The appalling customer service just replied saying that they cannot do anything as the tiles have been installed. What do they expect? Who will cover the cost for delayed project and calling the tiler again if I had not got it installed. First I called online and they said contact local store and they asked for proof of breakage and still declined to support after receiving the photos.

Great company to deal with and delivery is top draw

The knowledge of all the staff and everyone is so helpful

Friendly staff and very helpful with advice. Offered different choices. Arranged our collection assisted me loading my car

The staff were very helpful and knowledgeable. They identified the part I needed and ordered it quickly. Bonus – and gave me discount as I am local! Will defiantly use in the future and recommend.

We ordered a shower enclosure and tray on the companies website after viewing the products in one of their showrooms. Delivery was quick and the carrier was very good. Took a lot of care with the delivery and the boxes were in perfect condition when they arrived. Highly recommend.

Helpful and knowledgeable staff, clear prices on everything, excellent range of products in the showroom. Well organised deliveries. A really positive experience.

Excellent service from the sales staff. Quality products. Good availability.

Been in to clearance outlet today. Jay was very helpful and the man on the shopfloor who helped me find what I was looking for. Highly recommend even got a good free coffee.. thanks guys

The staff in the showroom were incredibly helpful. The displays were well set out and it was easy to visualise in situ. The quality of the fittings is good. A couple of little gripes, our delivery was 2 days late - in part due to bad weather. We had paid £65 delivery fee ( slightly cheeky in the first place when you are spending so much money with them) but we were not offered a proportion of it back for the inconvenience. There is a £20 ‘restocking fee’ so best not to change your mind about an item and they do not take back any unopened tiles, grout or silicone at all. We did not use the installation service as we were doing it ourselves - instructions lacking or not always clear! Overall, I would recommend.

We’ve just had our Bathroom installed and would like to express our thanks to Kyle, Francesca, and Douglas for all your assistance throughout the process. Without a doubt, I would wholeheartedly recommend EasyBathrooms. From the initial design phase, which involved numerous tile changes, to the delivery of the finished product, their service has been nothing short of professional and exceptional.

Last year we visited the Easy Bathrooms showroom in Birstall, where we were warmly greeted by Kim, who helped us design four new bathrooms. This journey continued over several months whilst our property was in the build stages. From the very start, Kim was incredibly accommodating, bringing her wealth of experience to the table and working efficiently to turn our visions into reality. Throughout the process, we returned several times to make tweaks, and nothing was ever too much trouble. Kim consistently went above and beyond to ensure everything was perfect, and we truly can’t thank her enough. Her exceptional customer service and commitment to the company are truly admirable. If you're looking for a stress-free, professional, and enjoyable bathroom design experience, we highly recommend Easy Bathrooms Birstall—and especially Kim!

Sales team were very friendly, professional, and so helpful in helping us choose our items. A true asset to the company. Delivery was prompt and on time. Delivery drivers for both deliveries, were courteous and professional also. Glad we used Easy Bathrooms for what we needed. Would highly recommend to anyone.

We picked Dune marble effect tiles 330 by 1000 for the walls of our bathroom and Blake helped us. He did a really good job. We came in to the shop not long before closing but he took the time with us to draw our bathroom to imagine how it would look like. Blake was very efficient when drawing the bathroom, doing it quickly and including the little details. Great customer service at it’s best. I would have preferred to get free shipping because of the order value. Maybe company rules could change in customer favour. Thanks Blake.

Very good, extensive showroom. Friendly staff. Not a 5 due to fact had to chase for quote a couple of times. Delivery service very good. All items have installed well and look good