The customer service department for the glow fairy was lightning fast responding to my email. After I had had trouble with a promotion code, customer service quickly resolved my issue. I am very impressed with glow fairy so far!

I made mistakes with my order and emailed customer service to see if they could be rectified. They had corrected the errors and responded within a few hours. One of the most seamless customer service experiences that I have had.

Absolutely dreadful experience with this company. Nowhere on their website (neither the US or Irish site) is it advertised that customs charges apply to orders being delivered to Ireland. In order to access my order I have been requested to pay an additional €22 on top the €151 cost of the order, €34 of which was paid to receive the delivery within the advertised 2-4 business days. The 2-4 days guaranteed delivery period is advertised on both US and Irish sites and a premium fee applies. The order was placed on 9 July and still hasn't been received, today is 27 July. When contacted, their customer service stated delivery is 10-15 business despite the 2-4 day guarantee advertised on their site, screenshots of which were sent to them proving the false advertising.

Ok Ladies, Let’s see. I ordered The inner thigh firming cream. I will apply each morning and night. I will be back to you with a review each week.

Quick customer service, forgot to apply my discount code and they replied and applied it in less than 6 hours!

Customer service department was super-helpful!

Customer support for Glow Fairy was exceptional. I experienced an issue with not receiving the order I had placed, for no fault of Glow Fairy's, and they replaced it for me. The support person I communicated with was so helpful and understanding. I couldn't be more impressed. I would 100% recommend the company on customer service alone.

I purchased a few products from The Glow Fairy after my friend gave me the anti wrinkle forehead patches last month. They actually made my fine lines disappear!! The prices are fair, especially for how well the product works. I became obsessed. The customer service team responds quickly and are very pleasant. I absolutely love this brand and have recommended it to all my fellow 30 and thriving friends.

When placing my first order an error occurred. I emailed customer service when I noticed the issue in the confirmation email. They not only responded quickly but corrected everything within minutes. If their customer service is this great I can only imagine the products will be just as amazing

I accidentally used the wrong shipping address when I made my order but customer service was amazing. They quickly corrected my issue and everything worked out fine!!! They are the best!

There was a glitch in my order. Got an email saying my order was delivered and it had not been delivered. I wrote to customer service and they reviewed the issue and resent the order. Took awhile but my 2nd order finally arrived. Keep up the good work, Lauryn! Greatly appreciated!

Their customer service is top notch. I couldn’t have asked for better. And I love their products. I’ve noticed such a difference in my skin and problem areas since starting them. Love this company!!

Excellent customer service. My package was lost in the mail system and they had me a replacement order sent out within an hour of my email.

Great customer service! Fast and also gave me a coupon for some future orders. They made sure my package was coming via the correct carrier and did all that within an hour of my order! 5 stars

I am very satisfied, the quality of the products is superior, they pay special attention to customers and are very promising. I thank them for all the work done and the help received! I recommend!

Awesome service, emailed glow fairy about my query and they immediately helped out . Can't wait to try the products

I was very impressed with Lauryn with her response to my question..it was answered quickly n was able to put my order in to The Glow Fairy..Thank you..Desley from Australia 🇦🇺..

Great customer service

Hi had emailed glow fairy about my order and was very surprised to get a respond within no time, Lauryn was very polite and resolved my worries about my order right away. I can't wait to try my product and continue to buy from glow fairy as they r top notch.

Customer service is fantastic and very quick. Looking forward to using my resurfacing body polish when it arrives. Very good customer service.