I needed some advice about my Windows upgrade - the response was very quick and all the assistance fully professional with helpful and clear suggestions - good job Drake! many thanks once again.

At 73, I figured that my Windows 7 would function longer than me, but time and Microsoft had a different opinion. I live in the woods with dial-up phone internet and horrible download speeds. Regardless, Alex and Charles from MSofficestore helped me get updated to Windows 10, guiding me through most of the MULTI-HOUR download process, and taking over my computer to resolve the final errors. I'll be forever grateful for their skill and patience, and will remain signed up for their help-desk service. They KNOW what they doing, and, hey, I asked, they're actual HUMANS, not AI. THANK YOU!

Very good customer service received an email from Charles after my purchase to make sure I had everything I needed and to see if I needed any further assistance

I purchased the product (digital copy) and the instalation went without any issues. They even proactively followed up with me. A nice touch in customer service.

Technical Support was great! Thanks again.

Liked the follow-up e-mail to find out if we were able to activate the product we purchased.

When I needed help they got back to me promptly and were able to install the software for me. I did find the email a little crowed with directions. I am not real techy so it was a little hard for me. That is why I needed help.

Hi Charles All install perfectly no problems at all. Thank you for the follow up, it’s nice to see some companies do still care about their customers and their products. Many thanks Darren

I needed to upgrade my Old Dell XP from Windows 7 to 10 for a program I needed to run. I had problems with the Microsoft site and could not get it running. After buying a licensed copy from MS Office Store, The install could not have gone better. Works perfect! and Charles with customer support reached out to make sure all was well with the install. Nice!

Really well product, works like it should, I purchased Windows 11 for my brand new gaming PC and it works perfect, Charles from the support team walked me through the whole process to install and get it working for my computer… 10/10.

I Spoke with Drake who took me through the install process of visio which was having an issue. He was very patient and helpful and we got the product installed.

Great support and customer service - highly recommended! A***

Very easy download and everything worked straight away. Great back up if there’s any problems. Special thanks to Charles and Drake for offering their support.

Charles did a great job of following up with me to make sure I got what I needed. He noticed some failed transactions and reached out right away. I've worked with them before and they are very responsive. Customer service is in their DNA!..

Easy access to and use of website to download an update to Windows 10 for an older computer. Download and installation takes a while but program now working absolutely fine. Friendly email from Charles at Customer Support offering any technical assistance required, though not currently necessary. All worked well.

Good help. Always available.

The whole process could not have been easier! Selected the product, paid via Paypal and a minute later, the Windows 11 Pro product key arrived via email: I entered it into Windows 11 Home and 10 minutes later, Windows 11 Pro was up & running. MSOfficestore prices are very competitive too! Would order again from and recommend MSOfficestore.com.

Received software and clear details of how to install very promptly, also a follow up support call from Mark to make sure all is as expected . Great service, thanks guys

Ordered a Win10 Pro version due to an MS update causing endless problems with my Win10 Pro version I was running and unable to find my product key. Order process very simple. Paid for and received email with product code within minutes. Had initial issue creating a bootable USB as one of the issues caused by the MS update was losing all internet access. Contacted Drake via online chat who sent a link for the Win10 download to be created on USB stick. Whole process was very simple. Would highly recommend and would use again if required.

I recently purchased Windows 10 Home Edition from MS Office Store to enable me to upgrade my Windows 7 laptop to Windows 10. The email from them, following purchase, included instructions on how to download the ISO file and how to perform the upgrade. I had a few questions concerning the procedure and received very helpful advice from Charles at MS Store. I was able to carryout the upgrade successfully including carrying across all my files and programs, and now my laptop is running under Windows 10 with no issues. The service from MS Office Store was excellent.