Their customer service is amazing! There was an actual problem with the website and they had a chat option which made it extremely convenient to reach out. While talking to them, they were able to speak to the developer and actually get the problem fixed within the hour. Not only that but the person that helped me (Joren S) was extremely helpful and kind enough to reach out to me once the task had been completed. If anyone were to have any issues, just reach out because they are attentive and quick to solve issues/concerns.

Great marketing staff;)

My experience was smooth and straight forward... was a small glitch in DocuSign but rep was able to get corrected in no time docs was sign in less then 10 mins

Bright Peake offers one of the best programs anywhere for learning about financial things. I love the savings program for building your emergency fund!

Process went smoothly to obtain life insurance.

A great Reward Incentive to help keep you on track to Save!

Found it difficult to find things on the website. Had to call for help. Assistance was good but it would've been better if I hadn't had to call at all.

The process could not have been easier. Great experience!

Little stiffer acceptance policy than some other insurers, but worth it as the price is more than just competitive. It's actually affordable!

Yes, I would recommend to my friends.

Pleased with outcome. But, a quite confusing process. Was unable to determine status. The final document only prints on 1/2 of a page, wasting paper. Customer service hasn't returned phone call to clarify status and determine payment plan.

Easy to navigate and open an account online!

Nice choice they are very helpfuk

I tried the online chat and eventually had to place 2 phone calls over a period of 4 weeks to get a savings account completely set up. The process was more frustrating than other banks or credit unions to get a savings account set up. I think the problem was that I had an existing relationship with the credit union prior to joining brightpeak but considering that brightpeak is associated with the credit union you would think they had already considered this possibility. Everything is working now so I am happy with the outcome but I wish the process had been smoother.

I was treated professionally. I always new what comes next. The insurance product purchased was exactly what I needed at the right price.

Got quote online and got what I needed. This is a not-for-profit that helps me AND gives back to help communities. Love that.

I submitted a claim and I am already getting the run around

In each step, I was well informed and guided forward to obtain the insurance I had planned to begin. Everything was done in a timely manner. My experience thus far has been excellent.

Very efficient...very thorough.

Friendly and easy to get a hold of; walked me through every detail that I needed help with.