I had a positive experience at the center. The staff was helpful and the facilities were well-maintained. I appreciated the clear communication and timely support from their team.

I had some issues getting much needed questions getting answered before my test date. I’m still awaiting an answer. The test was good, no issues there.

Worst experience ever. Do not trust this company. This is just a money making scheme that does not care for people at all.

Test was hard, but I was well prepared by my trainer.

Well, answering 60 questions with a long text, thinking and then grinding out circles is neither modern nor sensible. What is important is your own years of experience when you think about a question. I find this form of examination absurd and pointless for people who are 100% in their profession. The exam conditions simply annoyed me

The pages are not user friendly - I am yet to have a reply on how to fix my dob on my account which im not allowed to do due to it being greyed out. I was worried about not being able to have my exam but I was.

Alles Super gelaufen

everything was god

good Response Times resulting in a not perfect but sufficient Solution.

The answers to the questions are very confusing/ trickish in option

Feedback on failed exams is practically none existent. Telling you to "revise harder" doesn't help, surprisingly! I want to know which questions I got wrong and why, but apparently I'm not allowed to know. You cannot question the exam conditions or you cannot take the exam.

Good staff, great trainor, superb experience! It's my first time getting a certification exam and you did your best part. Thank you for helping me pass my first ever certification.

The ITIL 4 Foundation training with PeopleCert was a highly enriching and insightful experience. The course provided a clear understanding of modern IT service management principles, emphasizing value co-creation, customer-centric approaches, and streamlined processes. The training materials were comprehensive and well-structured, making it easy to grasp the key concepts of the ITIL framework, such as the Service Value System (SVS) and the guiding principles. Engaging activities, case studies, and practical scenarios made the learning process interactive and relevant to real-world challenges. PeopleCert’s platform was user-friendly, offering seamless access to resources, mock exams, and progress tracking. The certification exam itself was designed to test both theoretical knowledge and its application in professional settings, ensuring a thorough understanding of ITIL’s principles. Overall, this formation has equipped me with a solid foundation to enhance IT service delivery, improve operational efficiency, and drive continuous improvement in any organization.

The learning process is effective.

Mir hat sehr gut die Anweiseung udn Geduld vom Proktor gefallen. Das Buch ist zu kompliziert. Einige Kurzvideos bzw. Dokumente wären hilfreich um die Orgnisation und Prozesse von Prinz2 besser zu versethen. Die Zwei Wochen waren für mich zu wenig, da ich keine Projekterfahrung davor hatte.

Luci is a great instructor. Everything explained in a very comprehensive and clear way. After taking such a course, an exam is a pleasure.

Good system for doing test working good and user friendly. You can also put a flag on question you want to review later. Disappointed to not have the possibilities to know which question was not correctly answered. Not receiving the questions with answers but know that i fail this or this questions.

The overload of marketing and upselling was distressing and distracting for people trying to navigate the exam process, which was not intuitive. If you simply applied The prince2 principles you would have happy customers as Google did when they took over the market share from Yahoo - keep it clean and simple for navigation. Then when you have a happy customer you upsell. Course content was good and I’m glad I did it but the process was really not good. Online delivery requires a different mindset and most companies have no idea of what this means. Sorry to be so blunt but your target market wants information NOT persuasion and they are not fools.

AVREI DATO ZERO STELLE!!!!NON COMPRATE!!!!TRUFFA LEGALIZZATA. Gente che dietro lo schermo ti prende in giro, e trova sempre una scusa per dirti che non funziona prima il riconososcimento del documento, poi mi direzionano al costumer service per riprogrammare l'esame, nessuno risponde e ho dovuto pagare altri 40 euro per un'altro giorno e di nuovo hanno trovato un'altra scusa, il microfono.....LADRI AUTORIZZATI, TI RUBANO IL DENARO CERCANDO SCUSE INSENSATE PER SBALLOTTARTI AL PROSSIMO ESAME CHE NON ARRIVERà MAI, AHHH SE LO AVESSI SAPUTO PRIMA!!!!!!!! VI PREGO, NON COMPRATE!!!!!!!!!

All ok Sin novedad