3DCrystal.com

US
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5.00
Based on 893 Reviews

5

90.37%

4

4.26%

3

1.46%

2

0.67%

1

3.25%
About 3DCrystal.com

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THE GREAT
United States | 06 December 2023

Awesome service and great product!

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John
Canada | 06 December 2023

Bought a smaller crystal as a Christmas gift for my mom. She is going to love it. Excellent work, 3D picture looks amazing. Thanx

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Mario Charest
Canada | 05 December 2023

very good service

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CC
United States | 04 December 2023

Customer service has been attentive and wonderful to my questions and needs. This was a special gift, and I am confident they got it right. Johnsey was especially excellent and patient with many questions. I also liked the wood base without advertisement. I can't wait to receive my final product.

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Matt
Canada | 04 December 2023

I had an issue with my first crystal and it was quickly remedied. The image is very detailed and looks amazing. Big thanks to Kat! She was quick to respond, and made things right. Im happy with how things turned out. Love my keepsake. Thanks again to Kat and the rest of the team. I would recommend them for your treasured moments. Cheers!

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Robert A
United States | 04 December 2023

Got exactly what I ordered AND it arrived super fast! Excellent service!!!

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Robert Vitolo
United States | 04 December 2023

Great! I needed the crystal heart for a wedding in five days. Kat worked with me thru 3 or 4 versions and it was produced and received with a day to spare. BTW it was the hit of the wedding ( except for the bride)

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cj
United Kingdom | 04 December 2023

Crystal looks great. Wasnt sure after sending my photo and seeing the confirmation image appearing a bit grainy. But it is sharp. Excellent response on live chat, very attentive team. Quick production and dispatch. Less than a week from order (Monday) to receipt. Will use and recommend again.

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Donna
United States | 03 December 2023

I received my first order and was disappointed. I contacted customer service and they graciously worked with me on a second crystal It was perfect! Shipment takes very little time and customer service strives to make every customer happy!!

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marg bergen
Canada | 03 December 2023

Customer service was A++. Quick replies, solved my picture issue immediately. Melissa was very helpful and patient with my inquiries on my order. 5 items purchased. I would not hesitate to order from here at all. Very satisfied.

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Wayne
United Kingdom | 02 December 2023

Couldn't do what I needed via the website(complex order) so used the online chat and johnsey did everything needed to get what we required. Would recommend to others.

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Cookin NY
United States | 02 December 2023

Website was easy to use and costumer service was really quick in responding via WhatsApp. Johnsey as really helpful in sending us rendition to pick the beast picture.

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John I
United States | 01 December 2023

When I ordered I was skeptical on how the final product would look. After receiving it I am delighted with the results it's better than imagined. I had to contact customer service once by email and they responded quickly. The overall experience was great.. I will be ordering for other family members thank you 3d crystal

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Grigore Niculae
United Kingdom | 30 November 2023

Made a mistake in my order. The online assistant, Johnsey, helped me out in no time to make a new order, he corrected my error in the previous order and quickly assigned a new one. Thank you. Great service!

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Joe Messina
Canada | 30 November 2023

Received my crystal just a few days after ordering. Crystal looks very nice. Great service Thx Kat

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Rosemary kiffa
United States | 30 November 2023

The artist was excellent, great help

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Crissia Bullock
United States | 30 November 2023

Amazing company! Wonderful artists! The piece that I commissioned from them was so beautiful and exceeded every expectation. I am especially grateful to Kat, who is the customer service rep that worked with me to design my crystal, which is a Christmas gift for my boyfriend. So it had to be perfect and it is. Actually better than perfect. This company deserves 100 stars.

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Tony
United States | 30 November 2023

Melissa was very helpful, and she went above and behind to help me with my order, and she answered all questions and concerns that I had. I hope the product is as good as the customer service.

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Brenda Dudley
United States | 30 November 2023

This company is over and above expectations...not enough stars for my rating. Worked with a sales CSR on best fit and picture option and crystal arrived within days! It is fabulous and not exaggerating one bit. CSR was outstanding in communication and follow-up. I'm thrilled to gift this on Christmas. Could not possibly be happier and it will be THE gift of the season. It will bring joy for years to come. This is how you earn repeat customers.

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Tommy
United States | 29 November 2023

The process was very efficient and the end product was great. Thank you Kat for being you. Tommy

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