Excellent help from my tutors Penny and Michelle, who were very attentive and supportive throughout my studies.

Quite unprofessional. Shortly before my assignments were due my tutor (who I had no issues with before this) left abruptly and I then had no contact with anyone about my assignments for over a week. Then, the next person who was supposed to be helping me said I had to hand in everything within in FOUR days (two of which were the weekend so no one was working) - why? This was not the case previously. Needless to say, I did not feel supported during this time. There is seemingly not much communication between the tutors either. It can be difficult sometimes to communicate with tutors and get feedback - this may be because they are busy with others or haven't seen the email, but it can be stressful when I need help and no one is responding. As well as this, at the beginning of my course I had some feedback which I found to be harsh and unnecessary. It seemed as though I was supposed to know this topic and format, even though I hadn't studied it before. I was upset by this and I already felt overwhelmed - I did consider leaving the course at this time but it was too late to get a refund so I continued. Also, feedback is not very useful/specific sometimes especially if you have learning difficulties or a disability, like I do. Overall, I don't think studying online is for me in general, but the situation could have been better/easier. Never had something be so tedious and long, while also causing so much stress and anxiety. I kind of wish I hadn't done it and had chosen somewhere else. I don't even care if I get into university at this point, I just want it to be over with. I wouldn't recommend. I have also noticed most of the good reviews are simply of customer service experiences whereas the lower ones are from experiences with the actual courses and studying.

James was very helpful and explained everything that I needed to know. Highly recommend this service 👌

Very Quick and efficient but mostly, very nice personal service.

excellent friendly team, my personal tutor is helpful and my examiner was lovely and professional

I spoke with James, he was helpful with my initial questions. Definitely I will come back for further informations regarding A level courses, when I will decide what I want to learn.

Good interactions on the phone. Pity no video link for introduction.

they gave me relevant information l needed

The customer service is excellent although I still haven’t received an email from my personal tutor that was stated I would receive

Being able to access my unit assignment James was helpful and sorted everything out for me straight away

James the person who helped me today was friendly and quick to answer the question I had regarding course enrolment and pricing not much more to say i have no complaints with the service provided

Handling of the application process and clarification of a range of questions I had was excellently handled by Laiba.

Helpful and quick replies

Tutors - really nice people, but the Oxbridge framework doesn't allow them to properly support your learning. For example, I requested one 45 minute monthly call to check in with my tutor and ask language questions. Not an unreasonable ask. Oxbridge's support team stepped in to tell me this was not available to me. Since I was outside my cancellation window, there was nothing I could do about it. Coursework - full of broken links, typos and errors in the coursework. I've listed them and shared them with Oxbridge in the hope they will fix these errors for any future students. They also test you in assignments on topics you haven't yet covered. There is also a heavy reliance on BBC Bitesize (which your license fee already covers) Also, printed materials were not available to me despite being promised at point of sale (Oxbridge relied on asterisks and small print.) Quality - more worrying was the quality of translations, my Spanish partner spotted many simple mistakes in what was being taught. I worked really hard, and I am hoping for a pass in spite of the issues above. Thanks to my tutor Emily for doing her best in Oxbridge's framework, which is not really designed to support your learning, but to maximise a passive income stream.

Clear advertising. Seamless efficient sales. Good courses. Poor quality exam centres in Birmingham. A welcome conversation with tutors would be an improvement so the student feels welcome and the tutor gets to know their students and motivation for learning.

Level 3 Diploma in Travel and Tourism Review The course itself is very simple and easy to understand, allowing you to achieve a Distinction without much difficulty. Though if you aim to achieve a Distinction * it may sometimes be difficult as you may require additional external resources to achieve this grade. For example, conducting a mock interview that requires another individual and must be recorded. A couple of things to note about studying this course with oxbridge is that the unit markings typically exceed the 2 week deadline tutors are given and therefore this may hinder your progress if you have not yet achieved a Distinction in a unit and must submit it again as you will now very likely spend 4 weeks waiting to complete this unit to a Distinction level, you may notice where the problem lays, as you have 12 units to complete in 12 months for this qualification. Following completion of all 12 units to a Distinction level, what is not disclosed without enquiring is the 3 month internal quality assessment and the additionally in my case nearly 6 months on top of this, totalling 9 months for external quality marking, following completion of this course on my side. Overall, the course can be completed in approximately 7 months if you are willing to commit to it at an enhanced level. (This does not include the external and internal quality assessment) Student support have been extremely helpful and proficient at resolving any queries or answering any questions that arose, this was always responded to within a couple of hours during operational hours. (Huge shoutout to the Student Manager K. Baldwin) If time is not a problem, I would most certainly recommend taking this qualification on, as long as you are proficient with independent research and assignments. The price fairly reflects the qualification and support from Oxbridge.

The course was very informative and interesting. I found it challenging enough but not too difficult which was good. My personal tutor Kelly was very supportive and helped me when I needed it and replied staright away. I would definitely do another course with Oxbridge.

Thank you to Kelly who has supported me all the way through the course with some great advice.I really enjoyed the course.

Ikra offers the best customer support, she was able to help me and explain everything easily. She offered me many options for payment and was very patient. The customer experience was seamless.

My tutor Emily was very helpful and the platform is well set up.