Spent over 10k with this irresponsible company without knowing what i am getting myself and my company into. It has been two months since my purchase they still cant tell me if they will ship the load or it got lost or its still in manifest, literally if i was to ask those questions to someone random on the street they would be as helpful as bstock customer service is. They have no idea about anything thats going on after your purchase. One thing they be responsible about is to collect your payment and get lost from there you have to figure it out yourself nobody will help you. PLEASE PLEASE PLEASE DONT TAKE YOUR MONEY TO THIS COMPANY THEY DONT DESERVE THE HARDWORKING AMERICANS PENNY THEY ARE THE WORST IN THEIR JOB AND WILL NOT HELP YOU IN ANY SITUATION. Till today after probably over 50 calls with them and the carrier they cant give me any information, its mind-blowing, then really whats the point of even them being there? Money trap, and at this point i am getting convinced this could even be a big scam that just takes your money for nothing. Companies like this should be terminated by the state and I definitely will have authorities involved on this case to give me some type of solution. USA is not built on companies like this, this is a big shame to them

Was a customer for a long time and when the order process works it is fine. Warning when an order goes missing or doesn't come on time be prepared for for a lot of time on the phone and frustration at either the incompetence or lack of care in which your issue is handled. No follow up or accountability and a lot of empty promises that lead to wasted time on the phone and frustration.

Abzocke, schlechte Ware Ware zurück auf eigene Kosten Ware weg kein Geld zurück

BStock definitely has some major customers services issues, their systems glitch, auctions ending, and two minutes later opens back up is very concerning. As others have said, do your research before buying through their platform.

Hallo, leider habe ich sehr schlechte Erfahrungen machen müssen. Ich habe auf Amazon B-Ware Auktionen geboten, angeblich aus DE Stock, also Retouren Artikel aus dem deutschen Markt. Leider ist viel Ware aus anderen EU Ländern dabei, die sich in Deutschland nicht verkaufen lassen. Außerdem ist der Großteil der Ware totaler Schrott oder es sind Artikel dabei die unnütz und somit unverkäuflich sind. Mann kann sagen, dass vielleicht 10 Prozent der Waren gut sind. Leider bekommt man mit diesen Waren aber das investierte Geld nicht mal annähernd raus. Es ist ein absolutes Verlustgeschäft. Kann jedem nur raten, die Finger von diesem Schrotthändler zu lassen.

Got my most recent “A/B” condition pallet and we actually had salvage furniture in the pallet. It was marked as salvage and still but in an A/B condition pallet. Very disappointed and upset about that mishap. Filed a dispute & hoping they make it right!

These guys are scammers!!! I won an auction, waited the 2 business days to pay them and the day after I paid they canceled my order. I sent multiple emails asking about my refund and no one responded so I filed a claim with my bank. The morning my bank approved my claim, B-Stock shut down my account while I have 3 paid, but unshipped orders. I will be filing claims on those as well since I can’t access my account for shipping.

My experience after 4 years. Not profitable. Too much garbage when condition A/B. I expect it when condition is mixed or C/D. Is a very frustrated issues in costco merchandise. I am swear too many times they abet garbage.

Man erhält keine Garantieleistung wenn ein Artikel nach z.B. 10 Tagen nicht mehr funktioniert. Nach unzähligen Mails werden einem 10-15 % Erstattung (Kaufpreis 29 €) angeboten. LÄCHERLICH !!! Auf keinen Fall dort bestellen.

We have bought from them for about 4 years now. They used to be WONDERFUL but now they could care less about the customer. We have ordered about 50 full truckloads and they just ripped us off on the last 3. Promised to make it right and get refund but they have never called back and I am tired of calling them.

This platform is a joke. Be careful from any promise they give you. The worst customer service I experienced in my life is with bstock. This company needs to be in a law suit for their injustices.

BStock needs to implement their "policies" on the sellers as they do on the buyers, so these sellers stop preying on the the buyers. The lopsided policies only work in favor of the sellers majority of the time. Grading the product is also a huge issue, where the sellers sells garbage and mark them as B grade because they can get away with it

Still waiting for a full refund from a seller cancellation. I paid in pounds and was refunded in euros so so im still owed money from bstock. No one seems to be addressing this or paying outstanding amount.???! Update: finally got a refund however it was a painful and expensive process calling America and being passed from person to person.

While we have been able to sustain our business on Bstock for the past several years, it seems the quality of the product from several market places has declined significantly. Not only has the product been reduced per load, the shipping costs has increased. Also, the requirements to file dispute has increased, due to missing pallets or items per pallet. Upon receipt of every load, we take pictures of every pallet and the signed BOL, as required, to make sure our bases are covered for any claim. For the future, we have found other substantial avenues to sustain our business at this point. Hopefully, Bstock will require the sellers to provide images of each pallet, box, lot, on their marketplace, and uphold the standards to each vendor as advertised in each listing. We also hope that they will not allow a vendor to completely cancel a load just before delivery, which just happened today, and not provide an immediate refund. I gave this a 3-star based on previous experience and business practice.

We recently got a shipment from B stock that was short merchandise. This was not a common issue for us previously. The company tried to make ridiculous claims that we should have taken pictures of the merchandise while it was on the truck. In my 35 years of business I have never heard of anything like that. Even worse the customer service dept for them regarding this is in Jordan. That is truly amazing. We have bought many shipments over the years as we are a real company. I will continue to pursue action against them. They hope you give up and dont pursue these matters. Dealing with support in the Phillipines for major problems in the US is unacceptable. The person I spoke to at the time said he was from Jordan. Of course his accent was so hard to understand. The shipping companies used are highly unlreaiable and the company tires to put all the burden of complaints and followups on the customer itself. It can take several followups. Some of their carriers mark shipments delivered and you find out 5 days later you never got the goods. Nobody will answer to those complaints in a serious way.

Another B-Stock blunder. Big promotion running on Costco Marketplace only to have super slow page load to outright bad gateway server crash. They are so inept that they let it unfold all the while getting creamed as most were prevented from bidding.

I am compelled to share my recent experience with B-stock, and unfortunately, it has been nothing short of a nightmare. Despite reaching out to customer service multiple times, the responses have been inconsistent and unhelpful. The primary issue revolves around the inaccurate delivery dates provided, resulting in unexpected financial losses on my end. The promises made were not honored, and the lack of transparency and communication is deeply concerning. What is particularly disheartening is the complete lack of accountability and resolution. Despite multiple reassurances to be patient, there has been no proactive communication or straightforward answers regarding the status of my order. The emails from four different employees only added to the confusion, leaving me feeling neglected and undervalued as a customer. This entire ordeal has been a frustrating and time-consuming process, and I am left with the impression that B-stock does not genuinely care about its customers. A simple refund does not adequately address the financial and emotional toll this situation has taken. I hope that this review prompts the necessary action to rectify these issues. Potential customers deserve better, and I sincerely hope [Company Name] takes steps to improve its service and communication.

Die Paletten die dort ersteigert werden ebenfalls die Amazon Retourenware wird niemals vollständig bei Ihnen ankommen. Wir haben mittlerweile zehn Paletten bestellt und in allen zehn Paletten wurden die 30 teuersten Produkte einfach nicht mitgeliefert. Zusätzlich muss man sagen dass dort nur defekte Artikel verkauft werden was aber Ehrlichkeit halber auch detailliert beschrieben ist. Man wird um die teuersten Artikel betrogen Somit ist die Palette nichts mehr wert

they don't answer my calls or emails I paid for a slot that I never received

Three orders in the last 6 months shipped to wrong state, conditioned reponeses, incompetent employees. I'd say better suited to run a trash route but you need to be on time for that as well. Overall terrible operation with no effort to please the customer(s) CH Robinson will never answer their phone, by far the trashiest logistics company around