I've never ordered glasses online and was thinking I'd pay more because I didn't get to use my insurance. I bought the exact same prescription glasses and sunglasses I bought from a store, using my insurance benefits, and I paid $50 less with GlassesPros.com.

Easy to order and add prescription, I wish there were more options to try on

Great first time discount and I could just by the frames I needed to replace ones that were not available at the eye doctors.

I would highly recommend this company- the owner sent me an email after I ordered a pair of glasses! The customer service is outstanding!!!!!!

I ordered my glass's and forgot to put in the discount code.. I called the help desk and they were more than helpful.

Totally great experience. I saved some money and I love working with family businesses. Support the little guys!!!

This is the worst company. I ordered my glasses in July and it is now the end of October. The frames I ordered were backordered until the first week of September, which I agreed to, but it is now 8 weeks later and still no glasses. I have emailed and called several times with no response. Their chat has been offline for days. I'm not even sure how I'm going to cancel my order and get a refund. Ugh! And your reply is completely untrue. I tried to cancel my order but you ignored all of my emails, calls, and chats. I was forced to buy glasses from another company and then when I put in a complaint with PayPal, all of a sudden my glasses shipped. So no, I never received a refund and had to pay for 2 pairs of glasses.

Family run business, nice and cheap prices and responsive customer service!

I ordered a pair of glasses with the (+) prescription for my daughter and We received a (-) prescription! I have sent quite a few emails and all I got was that she will tell me after she/he hears from the back end team that she will let me know. I’ve also left three messages and no call back!

If you order from this company, you are taking the risk that you may never get your glasses. If you are fine with that order from this company, if not stay away. There are much better companies online.

Xyra was helping me with a return. I was passed the 5 day return policy. She got approval for my return. When I couldnt log into my acct to do the RMA, she completed it for me. That was so nice and generous for her to do that. Very appreciative that someone over the internet "heard" me and "listened" to me. She was great at answering all my questions too!

I have been trying to get a refund for almost a year. It is still going no where. I have tried talking to representatives and tried submitting a report and still no resolution. I originally placed my order in December of 2021.

XYRA HELPED ME CONFIRM MY PURCHASE AFTER RECEIVING SEVERAL ERROR MESSAGES ON THE WEB SITE.

This package has had a shipping label prepared for 3 days. It has never left the facility. I ordered frames without lenses. Turn around time is very poor. Communication with this company is very little to none.

Just like any business these past couple years it is crazy right now, but after getting a chance fo talk with the owner and actually hearing him out. Then having him explain in depth the issues with my order, how they are being fixed and trying to get my order correct rather than just just rush out a bad or damaged product. I am very impressed and understanding of the issues. I would recommend anyone that needs glasses give then a shot and you won't be disappointed in the product you receive

I found exactly what I wanted but had a hard time placing my order. Calling the company, I kept going to voicemail. When I started a chat, I was connected to Xyra, who was fabulous and helped me with everything! She was patient, polite, and knew exactly how to help me! If these glasses are as great as they look on the website, I’ll be back. Thank you, Xyra!

Order # 000001823 Still waiting for this order! I ordered on September 9th and it’s October 4th now. It has not been shipped so who knows how long I’m going to be waiting.

Easy to look for and purchase the glasses I wa s looking for! Thank you!

Great customer service today in helping me (on the phone ) to find a previous order so I could make sure I was ordering the correct item today. Thanks!

the website is very user-friendly and the price is reasonable and the design is very modern fits what I need I highly recommend Glassespros.com, especially for those people who are really busy and don't have much time to drop by their local eye doctor.