The person we spoke to was very helpful. They explained things clearly.

I received an AGL telecommunications invoice for $60.00. The cheapest account for telecommunications was quoted to me as $60.00. I accepted this in good faith knowing the plan I had confirmed would give credit of $15.00 per month. The bill I received noted plan fee as $75.00. This had never been quoted to me. I am disappointed with AGL and what seems to be a misrepresentation of the most reasonable charge for a monthly telecommunications fee. My estimation and understanding of AGL has gone down considerably and I would hesitate to recommend AGL.

Excellent customer service and fast response to the enquiry about my Gas and electricity. Thank you so much.

I changed to AGL and within a week received a letter informing me of a price increase. This should have been explained to me before signing.

good customer service wonderfull

Having been a customer of AGL for 40plus years we hav never had any real problems, so why change? Ian F.

Very helpful!

Everything was fast and accurate. It was easy to do everything online.

Good price, Good App with ability to monitor the usage, Good solar tariff The customer service is also good and helpful. Actually, I am happy with the service, no complain at all. Lots of power comparing agency were trying to sway me but not successful.

AGL is a great Company and their Prices are up there with the best my bills have been good, for bills that is, and discount is good too. A bigger discount is always good but what can we do? I will be staying with AGL.

I spoke to Jenny who gave me a really good deal for gas and electricity. Much appreciated ..

Keep up the good work

Polite people on the phone. I havn’t received the cards to pay at the post office as yet so hope to get them soon. Thank you

The delay in the changeover from my previous supplier to AGL was lengthy.

Very helpful. Question answered fully to my satisfaction

great service

An extra $100 and it’s not even July. My last bill, not complaining as my service is great. Hopefully a bit more sunshine will help my Solar Bills. Thank you.

some offer is very late give to customer. Not very happy with that! Just call customer to solve it, otherwise never fix it.

Excellent communication with customer service.

Hi Just to let you know that the experience with AGL was very trouble free and very friendly service provided by the staff. Very swift changeover from another provider which made it stress free for us.