I don’t need to leave any feedback as AGL is the best and I won’t leave them unless they close down

Too early for extended review

In spite of what is going on behind the main play, I have always found AGL to be helpful and polite. I look forward to a good ongoing relationship with AGL.

I still find it difficult to compare the rates and what the different plans mean.

I telephoned with a "pensioner" question and my account. The lass who answered was polite but her first language was not English. I acknowledge it is useful to have employees that communicate in other languages, however the lass had difficulties understanding my questions, becoming frustrated, I thanked her and hung up without receiving an answers to my questions. I have to call again and hope I get someone who understands English

The quality of the reception was very noisy (static) and the operator was not prepared to accept the answers I gave to some of the questions asked.

Very happy with advice and assistance in the new connection

The conversation with the customer service was so helpful and right to the point and has got me to the right plan and will be saving me more money.

AGL very helpful very easy to deal with.

AGL was very helpful following the passing of my Husband, and assisted me in changing our account into my name only. Thank you AGL.

have good invoice system. accounts easy to follow. Rates for power very good

We came over from another company who's customer service had declined AGL. Customer service was helpful setting up our account and combining our power and telecommunication which will save us money

I found AGL to be a good company, yes I did change providers but because I had a cheaper option. But I have no complaints about AGL, they served me well. Thank you