AGL Energy

699 Bourke Street, 3008, Docklands, AU
image
3.50
Based on 873 Reviews

5

45.36%

4

11.91%

3

5.73%

2

5.50%

1

31.50%
About AGL Energy

AGL is a leading integrated essential service provider, with a proud 184-year history of innovation and a passionate belief in progress – human and technological. We deliver 4.2 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia. We operate Australia’s largest electricity generation portfolio, with an operated generation capacity of 11,208 MW, which accounts for approximately 20% of the total generation capacity within Australia’s National Electricity Market.

Contact Info

You need to Login first to submit your review.

image
Rodney
Australia | 14 June 2022

AGL was so easy to join there internet and phone plan. Hassle free and extremely quick thank you

image
Susan
Australia | 14 June 2022

All my questions were answered and my details updated. Efficient and friendly service

image
Sat Deo
Australia | 14 June 2022

Just started So far so good see the bills Maybe go solar after billing

image
PARIMAL
Australia | 14 June 2022

Very helpful service

image
CARMEL
Australia | 14 June 2022

I’ve had great service and pricing as well. I wouldn’t go to any other energy source

image
Paul
Australia | 14 June 2022

Person I spoke to was very helpful

image
Luke
Australia | 14 June 2022

It was very easy to set up & good service

image
Peter Wright
Australia | 14 June 2022

Excellent advice and service

image
Courtney
Australia | 14 June 2022

Quick and easy

image
Gavin
Australia | 13 June 2022

Telephone system

image
Warren Westcott
Australia | 13 June 2022

I had advice that I could apply for the NSW Seniors gas and electricity plans which held the rates for 12 months. It was easy to handle this on line and with out much assistance.

image
SHANE
Australia | 12 June 2022

Rang AGL as my current plan was up for renewal. My call was answered by Aimee who made a recommendation on my new plan. Aimee was courteous, efficient and most helpful.

image
Nanette Zados
Australia | 12 June 2022

I have always found customer service employees of A.G.L to be very interested in giving all the help possible under any circumstances! I always find it a pleasure to deal with A.G.L no matter what the problem! - I always get the help I desire and in a most polite, knowledgeable and helpful manner! THANKYOU A.G.L ...NANETTE 💙💙💙

image
Anthony
Australia | 11 June 2022

Your Australian call centre is first class. The operators know their stuff and are very helpful. This is the main reason I have stayed with AGL. When I have had a problem they stayed in touch and fixed it.

image
Kaylene
Australia | 11 June 2022

Very good customer service, solved my issue immediately

image
James
Australia | 11 June 2022

Since I have had my Solar panels in stalled I have nothing but good plaudits for AGL, the guy was honest and sincere about the work to be done and I will never look back🤙

image
Sharon
Australia | 11 June 2022

I updated my electricity service to one that gave me the best price so I needed to provide my discount status again as I am on an old age pensioner. The person that spoke with me and updated my details was extremely pleasant and professional to deal with. My information was updated quickly.

image
Ron R
Australia | 10 June 2022

Everyone said don't trust the major utility companies. What a mistake. The smaller companies suck you in with their joining discounts but jack their prices up once they've got you. When I changed over to AGL electricity the whole process was seamless and I couldn't find anything hidden in the fine print. We have gas & electricity with AGL and will be moving our mobiles & internet over as well in the future. Their prices are a lot cheaper than our current provider

image
TREVOR COLLETTE
Australia | 10 June 2022

EXCELLENT CUSTOMER SERVICE- This what I have enjoyed over the years with AGL. The staff are to be commended for this. Trevor

image
Ness
Australia | 10 June 2022

So far since click energy did the move over to agl i have had no problems with my account so that’s the reason .

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow