The staff were 5 star, my only problem was the wait time and I can understand the demands on the system that creates this problem Cheers John & Lorraine

Great customer service by Customer Retention team lady, thank you.

AGL works ok for me - meter read EVERY bill and a good solar feed in price. There is nothing more I can ask for .

AGL service and the information you send me is great.I reccomend AGL to people when I am asked. Well done. Will keep you as my electricity supplier

I have no complaints. I get electricity, direct debit if I'm not in credit. All is rosy.

Gas leak was attended to and repaired extremely quickly, as was my ability to speak to a very helpful AGL receptionist.The technician also restarted my hot water service. Extremely pleased with my interaction with AGL.

Very easy to switch from an expensive power company to AFL.

Help when needed with no question too hard to explain

I want to pay my bill online. Why is this so bloody hard. Should be able to access through account number!

Nil issues with AGL as a supplier. Energy prices are expensive at the moment -for all companies.

It was a very easy process to change from my current electricity provider to AGL.

very happy from the start of my contact to change suppliers to end

Why is there a detail strength bar? I can be concise in a few words.

For the first time in many years we asked for an extension of time to pay our bill. The customer service officer was attentive and helpful. We find ourselves in this position because we are pensioners living on a limited income. Typically all the utility bills arrive at the same time every three months and with the increase in cost of living and reduced wages, it's difficult balancing the budget and paying everyone on the due date

hello . I'm still waiting for AGL to let me know if I'm getting a discount from my solar panels on my roof!??? Albert Verkes.

AGL have always helped me through difficult times

Very helpful!

The provider assisted me with my query and amalgamated both my electricity and gas accounts together and provided me with seniors discount.

Reliable & a honest service for home & work..

I am happy with the service