A690 Specialist Cars Ltd

Belmont Bridge Carrville, DH11LU, Durham DH1 1LU
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5.00
Based on 682 Reviews

5

98.39%

4

0.73%

3

0.15%

2

0.00%

1

0.73%
About A690 Specialist Cars Ltd

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A Jenkinson
United Kingdom | 28 January 2022

Found car online and purchased remotely without viewing or test driving car after receiving a fantastic viewing video of car from Harvey. Harvey made the buying experience easy and without pressure. Travelled down from Scotland by train to collect car and was collected from station by Harvey in my car. Whole transaction back at garage was friendly, quick and easy. Love my new car and would definitely recommend Harvey and A691 Specialist Cars to everyone

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Kevin Simpson
United Kingdom | 27 January 2022

From the initial telephone enquiry to collection of the Range Rover Sport, everything was so professional. Ritchie from A690 was first class, friendly, informative and very helpful, nothing was to much. The dialog pre purchase was spot on, questions asked and swift reply received. On the day of collection Ritchie made me feel so welcome and the sometimes tiresome paperwork was completed without any fuss. Now for the payment, it was a cash transaction and my bank did me no favours. After the payment was declined (reason unknown), a call to customer services, one hour later the call centre cut me off, by this time I’m panicking. Ritchie was calm and suggested a trip to the local HSBC branch, he drove me there and waited whilst the errors were rectified. True customer service from him and A690, unlike my bank. All in all an enjoyable day in the North East. Would I do business again with them, I sure would and when looking for my next vehicle, in a few years I hasten to add, A690 will be the first site I look at. Thanks Ritchie and the team.

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david malins
United Kingdom | 25 January 2022

Excellent experience trading in my bmw and purchasing new car remotely. Car was just as Allan described and even posted an item I foolishly left in the boot. Would highly recommend

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richard peacock
United Kingdom | 06 January 2022

Excellent service from the minute I contacted A691 about a test drive,Harvey dealt with everything from start to finish and is a true professional many thanks

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Ben Mason
United Kingdom | 06 January 2022

I spoke with Neil and Allan recently about buying a 2nd hand Range Rover Vogue. I felt re-assured that I was buying the right car from the right place. A fair price was given for my P/X and the handover was seamless. i will definitely be in touch when its time to change again. Thanks guys!

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simon philogene
United Kingdom | 19 December 2021

Brilliant I travelled down from London to pick up a Mercedes C Class which was a 4.5hr trip. Richie who was superb offered to pick me up from the station which was a nice touch after such a long trip. As soon as we got back to the showroom he made me a nice cappuccino and then throughly explained the process. We went for a test drive for a length of time that most dealerships would not allow you to have as Richie wanted me to be really happy with my purchase. A690 really put effort into their cars in getting the vehicle prepared. Whilst driving the car back to London the engine light came on. When I called Richie and advised him about this he assured me there was nothing wrong with the car as he was confident in the prep work his team had done. He advised that when I got to London have it diagnosed at a trusted garage which he would pay for. Thats exactly what I did and he covered the cost. The diagnosis was nothing and most likely triggered due to the prep/ servicing prior to sale. If your buying a car I would definitely consider A690 specialist

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customer
India | 17 December 2021

Thank you for the amazing Mercedes C Class that we bought from A690 Specalist Cars. Alan was very helpful throughout the entire process. We purchased this vehicle over the phone, and via video imagining. The car was exactly as described. They also delivered the car to us in Leicester. I would highly recommend A690 Cars.

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Keith Brown
United Kingdom | 14 December 2021

My van broke down recently just beside a690 specialist cars and the shell garage. Three very kind men from a690 specialist cars saw what had happened and pushed my van to a safe area of the shell garage so that i would not be in danger from other vehicles. It was very impressive that they helped me so a big thank you goes to them.

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James Lennon
United Kingdom | 14 December 2021

I recently purchased my fourth car from A690 Specialist Cars. What a great experience. Our Sales Executive Richie Carrigan provided a brilliant service. My wife and I felt very at home with Richie's relaxed friendly approach. We got good advice, a great trade in price so a very pleasant experience all around. I would have no hesitation in recommending this garage to our friends and family. Give them a try. You won't be disappointed.

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Daniel Phillips
United Kingdom | 12 December 2021

Allan was great throughout the process, and was very accommodating when our needs changed. I would definitely recommend.

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Rob B
United Kingdom | 11 December 2021

Fantastic Range Rover Evoque! We bought our daughters Evoque from A690 and also had side steps, tinted windows added before collection. Very friendly team and felt we paid a fair price and the extras added was priced great too. Would definitely recommend and would certainly buy from them again.

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david richardson
United Kingdom | 10 December 2021

Fantastic service! My discovery 4 had a little issue on starting. Phoned on Tuesday and they managed to squeeze me in the next morning to run some diagnostics. Paul phoned back with the report, I ok'd the work so the vehicle was repaired and ready for collection the next day. Great people, professional, efficient and value for money. I'll be back in January when it requires a service.

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Mark Dixon
United Kingdom | 09 December 2021

Just been to collect my 5th motor from A690. Service is impeccable, the car is immaculate!! Would highly recommend!!!! Big thanks to Richie for sourcing the exact car to our specification. 10/10

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Stephen Mcquillan
United Kingdom | 30 October 2021

Just collected my new car from A690 Specialist Cars. 1st class service again from Richie, great trade in price for my old car, private plate transfer completed prior to collection. Would highly recommend, great friendly service again, nothing is too much trouble. Stephen MCQuillan.

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Mark Steele
United Kingdom | 24 October 2021

Outstanding, from arriving looking for that special car through to delivery and beyond. A great family feeling at this garage. They really want your experience to be a good one. A breath of fresh air. We’ll be back.

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Joe Clarke
United Kingdom | 22 October 2021

Recently bought annAudi A3 from this garage and was looked after by a young lad called Harvey, who did everything possible to make the whole process quick and easy. The car was in brilliant condition and was showroom standard, they provided 3 months warranty a full year MOT and helped with all the paper work including taxing it even though the road tax was free on this car! Great garage and people

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Danny Forster
United Kingdom | 01 October 2021

1963 mini cooper restoration I had a full respray completed on my 63 mini cooper by the lads at a690 specialist cars body shop,  after a recommendation from a close friend. From start to finish of project was a pleasure to deal with, from quote to collection. I was kept very well informed of progress and they were very helpful and flexible around delivery and collections times regarding transportation and all the lads were very friendly and enthusiastic about working on a classic. After receiving the phone call to say the mini was complete, I cannot recommend these guys enough on quality of work and competitiveness of pricing. I think the pictures on the body shop page speak for themselves I couldn't have asked for a better outcome workmanship and attention to detail was second to none. Thanks again very high recommendation from me to all the lads that work at a690 bodyshop. Dan forster 29/09/21

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Julia
United Kingdom | 29 September 2021

Just bought my mini from Harvey at this garage, what a great service from start to finish, and a great price too.. Would definitely recommend them to everyone.

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Ruth Steckles
United Kingdom | 28 September 2021

Once again 5* treatment from Richie and the team… going above and beyond in Post sale Customer Care. I can’t recommend these guys enough for their attitude to customer care and professionalism. I’ve never dealt with a garage that actually has your back and will help wherever possible. Thank you. X

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Julie Hough
United Kingdom | 27 September 2021

I recently purchased my Land Rover discovery from this garage, and I must say I was really impressed and start finish with the customer service I received. I live in Middlesbrough and I had been looking all over for this car in this colour and when I found it at this garage I obviously done my research first to make sure the garage was a decent as I didn’t know the area, And obviously read all the reviews on trust pilot which were fantastic so I decided to go along to have a look and then bought the car, I dealt with Richie from start to finish and he was absolutely amazing nothing was too much for him, he was very polite and helpful and done everything I asked of him, he went above and beyond, so want to say a massive THANK YOU 😊 I definitely will be back and will definitely Highly recommend you and the garage to everybody 1000000000000000000000%. Also I just like to add this review that since I bought my car and gone to put this review on I am disappointed to see somebody has left a bad review against the garage over petty numberplates which I find absolutely pathetic, I have private plates on my car which I ALWAYS remove myself when selling a car, and give the original Ones to the garage for when they sell the vehicle on, So please don’t take any notice to negative small mindless people who try and knock a decent garage Reputation down over something so stupid the review is meant to be about your purchase not some £20 number plates .

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