Excellent post purchase customer care from Donaldsons after my purchase of what I now conclude was a "rogue" product. I have withdrawn my earlier review in the light of manufacturer's reply. Brilliant

Donaldsons went out of their way to hit our deadline and despite numerous setbacks they came through and delivered beautiful sashes and brooches which we were delighted with. Thank you! They looked brilliant for the wedding!!

Great service

Very promptly delivered and just what was required

Very easy to choose and order with a great range of tartans

Brilliant customer service. items delivered on time as promised. What I failed to say in my original review is that I live in Swindon. I made a mistake in my order and the customer service sorted it oot (out). English translation in brackets.

Great service and delivery along with a nice hand written thank you nite. Highly recommend.

Excellent service. Ghillie brogues are good fit and high quality.

Good quality product, delivered a few days early. Top job!

I got exactly what I wanted - the fit was perfect

Great product, as advertised, packaged well. Thank you.

After being let down I was panicking for a waistcoat for a wedding. Thankfully, Donaldsons stepped up and have delivered a lovely waistcoat that fits perfectly and in the Tartan I wanted. It also arrived early by recorded delivery. I cannot thank them enough.

Excellent service and product. Really helpful after sales service. Went out of their way to help. I bought a piper's horse hair sporran from them in 2024.

Very good quality product. Very good service. Would buy again from Donaldsons and would recommend to others.

Delighted with purchases & customer service

Unfortunately my package has not been delivered. The photo Royal Mail sent after delivery is definitely not our building! You can see red brickwork in the photo and our building is a new build with white plasterwork. We have checked with neighbours too. Royal Mail website says to leave 24hrs and if it 'hasn't turned up' to contact the company we purchased from. Please advise

Quick service

The product took too long to arrive. I ordered it on May 28 and it didn’t arrive until June 10. There was also not obvious indication about how long it would take to be delivered

Huge range on line , delivery instructions given followed.

Great quality silk square and quick delivery. A small quibble, which is common buying fabric online, the colours aren't quite true to the image on the website. Colours are less bright. However, still a lovely colour.