Coool easy Good advice regarding theory support Friendly Listened to my past experience of failing theory Guidance given with positive feedback

Very professional, made everything clear to understand can’t recommend enough.

Excellent customer service from Ben! Very helpful and dealt with the situation promptly 👍🏼Thank you. J.S

I had a fast track driving test via PassMeFast and was given an amazing instructor, Andy. He helped me develop my driving soo much and made sure I was ready for my test. Not only was he patient and kind, he always made sure to explain my faults and errors so that there was growth. I would definitely recommend him, as he helped me pass my test 1st time! He was incredibly encouraging, especially when I doubted myself.

When I was on my lessons he always made me feel relaxed and comfortable he was very good at explaining things and never made you feel like you in a rush I have recommended him to my daughter and niece

The company is a scam. I booked 30 hours from this company and didn't consider the 400 pounds deposit I gave them. It also took 1 hr at least to reach them via phone call. I don't recommend their injustice.

So I signed-up because of their value proposition which is to get fast-tracked a test + get a driving instructor that picks you up from your home. As I work full time + have a young child that was obviously very convenient. What happened then didn't match AT ALL their proposal (a) I've had 3 driving instructors that all wanted me to meet them 1.5h away from my house for each 2h lessons. While the customer service swore they talked to the instructor and that the instructor was okay to come close to where I am. 3H travel back and forth for 2h lessons doesn't sound convenient at all suddenly right? (b) It's been 6 months and still no test date. At the same time a friend of mine signed up to a driving school not far from his house, traditional brick and mortar one,... he got a date and passed it last week. Do not waste your money, just go to a traditional school you'll gain in time, in money and lesser headaches

when I spoke to one of the customer service assistant who rang me and whom I made my enquiries she didn’t tell me it’s going to take 45 days to get me a test date or an instructor. She convinced me that you guys are the fastest and I should pay my deposit and get started only for me to deposit £250 and waited for a few days, without hearing any updates I rang the company I was told to cancel my initial test date I already book so that passmefast can book for me. Which I did, I waited a couple of days, still no update, when I rang the office they said it would take up 45 days to get me booked, I was really shocked, So I even rang the office again to ask them if they can get me an instructor so I can start taking lessons pending when they can find a test date, I was told I still have to wait for 30days to get an instructor. I’m seriously in need to start taking lessons because of my job. I had a time frame I needed to meet up. I would have pushed through with another instructor but I fell for the words the first customer service assistant i spoke to told me and I thought the company answered its name. Now I can’t wait for 45 days I rang back and I was told they would not refund me back my deposit that they can only refund me £100. I didn’t get any services and you are taking £150 off me? It is very painful. I Want to opt out, but I was told the only way I can get some money back was if they downgrade my test. And I’ll be refunded £100 which £150 has been taken off me. I don’t need the services anymore because that’s too much waiting time for me.

Hello my name is Keri aka. Robin. Spoke to a lovely gentleman called Jack earlier today. He was extremely informative, patient, polite, and fun to talk to. Excellent customer service. God bless this company.

she was very good

Mark McCaffery is a lovely man to learn with and makes it so easy helps with any nerves by talking you through the process before you do it and is very calm in his manor . An absolute gem to passmefasts services might I add!

Supposed to have a test in a months time, I’ve paid the full balance. Was assigned an instructor to then receive a very blunt email from him saying he isn’t from my area so i need to find another…. I have attempted to make contact several times with the company and no response so I’m sat with a test date but no instructor. I’d rather have a refund

Wouldn’t bother, I spent 2.5k on 25hours, they pay the instructors less than a grand I’ve been doing this course for 2 years nearly, and have had nothing but issues with them, you’ll be waiting the same time as you would going through the dvla, you will spend less doing lessons privately Just avoid these scammer at all cost

Samuel is a very patient instructor.

My instructor, David Sagoo was very patient, informative and polite.

Very helpful staff!

I recently spoke with a gentleman named Jack at a driving school and I must say, he was absolutely fantastic on the phone. From the moment he answered, he was polite, professional, and extremely knowledgeable about the services offered by the school. Jack took the time to answer all of my questions in detail and explained the enrollment process with clarity. He was patient, friendly, and went above and beyond to make sure I had all the information I needed to make an informed decision. I was impressed by Jack's enthusiasm and passion for driving instruction, and it was clear that he genuinely cared about helping me become a safe and confident driver. I have no doubt that Jack would be an excellent instructor and I would highly recommend him and the driving school to anyone looking to learn how to drive. Thank you, Jack, for your outstanding customer service!

Received a call after looking into PassMeFast the night before as a check up and to provide me more information which I found to be great of help. I spoke to Ben who was very pleasant and had no issues explaining and answering all my questions. Due to him being so confident in his answers and reassuring all my questions I have signed up and waiting to start. Within seconds I received emails and start up ready. I called again after the initial call for some more information and I was passed on to Ben which I think was great as I didn’t have to explain everything again.

I booked an intensive course as I have several hours of driving experience. All seemed to be going well however they insisted I pay the full amount before I could see the instructor details so I paid. Instructor seems to have blocked me upon trying to arrange a lesson or is totally ignoring me. Took several days to get any response off passmefast to which they said I had to call so I tried 9 times over a week no answer at anytime. I've reported both to DVSA and will be taking court action. They do not care they just take your money and then act like you don't exist. Absolutely a scam.

I spoke to a lady called Sabina Jamil who reassured me with all the information that the website messed out on and she was very professional and has been very helpful and respectful. I feel better speaking to Sabina about my upcoming driving experience and I hope this feeling continues throughout my journey with passmefast.