That's very reliable company !!!

Thanks Jak. Very professional and super helpful. Highly recommend!

What an easy company to work with. Charlie was absolutely fantastic and helped me answer every and any question i had. 100% would recommend!!

Timur was great when booking my driving course, he was really knowledgeable and helpful answering all of the questions that I had!

Broken automation, delays and extra fees. This company seemed like a good way to streamline everything together an intensive course. However, as soon as I was set up on the system the problems set in. I got an email saying my license details were incorrect. Now if I could just contact someone, this wouldn't be an issue, I'd find what was wrong and fix it. However, this was an automated system error, so I couldn't find out what was wrong. I called multiple times, but no one picked up the phone, so I emailed. The person who replied was perfectly polite, but didn't tell me what was wrong and told me to upload a scan of my license, which I did. For five days I went back and forth trying to find out what the issue was and getting nowhere, until I was told if I didn't upload a scan of my license (which I had days ago) I'd be charged a £50 fee to "unlock" my course. Worse they threatened that if I still couldn't fix the issue after that my entire course would be cancelled with no refund. So that would be £350 paid for no services rendered. Remember, this was also a threat they issued after just 5 days, during which I'd been in contact trying to solve the issue every day. And still no one would actually tell me what had caused the system error. Some of their courses are thousands, and I have no reason to believe they treat people on those courses any differently. Shortly after posting this, the issue mysteriously resolved itself. Which is great. But it shouldn't take posting a negative review to get a fix to a system problem, and companies certainly shouldn't threaten to walk off with a £300 deposit because of an automated system error. Further issues, I had to rebook my theory test due to a schedule conflict. I did this via the DVSA website (where it was free), took it and passed. But I could not update this on my account without paying a £50 fee. Again, DVSA lets you reschedule for free yourself, but PMF wanted a £50 fee when they had done literally nothing.

Passmefast was one of the best decision I have made to get driving lessons. The staff was helpful, efficient and great with assigning the right instructor to you based on your location also setting up your practical test appointment. The instructor I was assigned was great could not have gotten a better person for the job as Daniel was patient and knowledgeable about what he was teaching with good communication skills. Thanks all!!!!

My experience with the PassFast booking was done quickly and I was happy about it.

It was very helpful and helped me find the course I need!

Jak was very informative and easy to contact. He made the booking process simple and smooth, while ensuring all necessary queries were answered.

First class service from jack. Very helpful,efficient and friendly

I had booked a 20 hrs intensive cost, but there was a mix up with the kind of course I had chosen. Passmefast sorted this out, but the process of getting another test and instructor was very slow. I ended up doing my test the following year. Not what I had signed up for, as I expected to pass fast, as the company suggests. However, Passmefast got me there in the end, and the instructor Mr. Bob Popat taught me invaluable lessons in the few hrs I had left to my test, and I passed. However frustrating the process was, I commend passmefast's customer service, commitment and for getting me a good instructor.

I have a lovely lady called Maria as my instructor and despite me being a nervous wreck she managed to put me at ease and encouraged me throughout the entire 2hr lesson. She was very easy to talk to, gave clear instructions, and quickly took charge or redirected if needed. Would 100% recommend her to anyone looking to start their driving journey. I’ve also found PassMeFast to be great overall and it’s taken the dread out of trying to organise everything myself and actually pushed me to get myself behind the wheel rather than continuing to procrastinate.

The instructor is so calm and patiently explained everything to my understanding.

Luke was calm and knowledgeable and I really enjoyed my lesson. He's really boosted my driving confidence.

My 1st instructor wasn't to good but my second was great I pasted 1st attempt

I passed my test on first attempt with only 2 minors at Lee on the Solent Test Centre with Matt as my examiner. He was great during my test helping me calm down and reassured me. Overall very good experience!

Prompt response

I'm very happy with the service I have recieved and my instructor Wojciech was just incredible! I felt i had control over everything without having to do the leg work when booking my tests. I managed to pass first time! Which was just fantastic going from being timid to confident was unreal.

Had my Pass me theory with Connie Kelly 10/10 Very good with description very clear on different road signs safety margins and stopping distances along with other things really taken alot away from the meeting and feel a lot more confident hopefully I'll go on to pass my theory and practical too. Thank you Connie

My instructor Paul, is very polite, instructive and gives me good advice on my nemesis- the roundabout 😝 and he is punctual too! Sending me a location tracing ping …. so I can be ready when he’s arriving at my house … not standing in the rain getting wet while waiting …. Superb! Thanks for all the above Paul!!!