The advisor was really friendly and made the call a bit of a laugh. She was very professional and made everything clear and easy to understand.

Lola was very knowledgeable and personable, seemed confident and quick

I can’t remember the agent whom I spoke to this morning, but he was very helpful explaining the changes I would endure. I look forward to my change if services

It’s was very helpful I was at work but the person who called me explained me very well

Good communication staff

Helpful, polite and extremely informative, everything explained.

Honest fair and genuine

Efficient service

I wa s very pleased with the service. you provided. So helpful and I would like to thank.them.

It was was very good experience I’m happy how there explain me thank you

Tom was very informative and not a pressured sale

Paul was really helpful and understanding of my predicament

The service from the customer advisor was very professional and second to none.

Lola was extremely helpful and pleasant. She made every effort to make things easy. A lovely person

Very Good on the telephone I would have given 5 stars but waiting to see if everything I’ve been told and expecting in the post is delivered

Friendly,professional and clear with information

Cold called my mum and changed her energy (bundled in with SIM) - my mum didn't really understand what she was signing up for (she had only recently changed her energy to a good deal) and the SIM was going to cost her double what she was already paying. I complained to UW and they investigated it but apparently Utility Discount are allowed to cold call (even if someone is registered with the telephone preference service - as my mum is).

A very professional interview

Great guy. Excellent

It was a pleasure to speak to someone who explained everything clearly and answered all my questions