I had amazing customer service from Mohit in a very stressful situation. He was extremely patient and helpful. He resolved many issues easily and explained everything clearly. I was very grateful. Thank you

Vanessa is a great help with quick responses to any questions asked, I have had the pleasure of working with her several times & each time is a wonderful experience. Highly recommend Epos Now; with thanks to the wonderful team always happy to help!

Nabil was a great help today setting up the card machine. It took less than a minute to get through to the team. Less than five minutes to set up my new card machine. Professional conversation, friendly approach. Always highly recommend. Thank you!

Great work. Thank you for the support

Jo was excellent Ensured all my queries were answered and resolved.. Can't thank her enough! Thanks again

Lexell no me ha querido ayudar cuando mi caja registradora y comandero han dejado de funcionar en el medio del servicio. Muy poco profesional y nos esta haciendo dudar del servicio

Mohit is person really helped me today and get me out of problems I was facing

Mohit Francis was awesome. I am pretty new to Epos and have had good experiences with everyone but Mohit went above and beyond to help me this morning

I wanted to know how the software could tell me how many of a particular product I sold per month/quarter but could'nt find the answer. I raised a query with EposNow and Ben explained exactly how to do it. Brilliant service. Cheers Ben.

Johan Tao was absolutely amazing in identifying and fixing the issue I was having with my PDQ machine connecting to the Internet. After numerous contacts with BT with no luck, Johan fixed in less than 10 minutes what BT couldn't fix for the last 3 months. Many thanks Johan

Noelene was a great help. Very friendly and knowledgeable.

Yvonne walked me through the whole process and answered all of my questions.

We had a great conversation and we got right to work. We got a lot done in a short amount of time and I look forward to getting more done

Honestly, I’ve never had such an awful experience with a company. I have had to report them for fraud today to the police. Their reply today reads as “we want to sort this now but we’ve stolen from you and treated you like crap up until now but now it’s public we will sort it… oh and… we don’t know who you are but we want to sort it anyway”. Lunacy! The police, action fraud, trading standards are all aware of my details and account number and all unauthorised transactions you’ve stolen from my account. Don’t be fooled by this fake “professionalism”. It’s not what I experienced on the telephone and it’s not what others are used to. Reviews on this site seem to have been written by staff members, also. I stupidly bought a till and software from this company. On the day we opened, I went to the till to charge our first customer, wouldn’t work! I had to contact the office. I called, they said I hadn’t used the card machine so I had to pay £138 in charges! I’d not even opened the till!!!! Not once!! So, I had to pay it! The very next day, till turned off again! They wanted another £64!!! This went on and on! Eventually I decided I’d had enough so I emailed them to remove my card details from the system. They said they needed another card before I could do that. So, I gave them the business card and was assured in three phone calls that my details and card were removed and they wouldn’t hold card details! Sure enough… more chunks of money started going out from the same card they’d deleted! I called, very angrily! I spoke to someone called Adam who told me the only way to remove the card was to pay more money!!! I’ve now had to cancel my card and order a new one, all the faff of setting up direct debits again just so these thieves can’t steal any more! They lie, they cheat and they steal! I have spoken with action fraud today who have told me they’ve been reported many times and ARE being investigated for this exact crime! If you’re setting up a new business honestly, in my opinion, these idiots are not there to help! They are there to scam!

Great customer care team. Never have to wait long to speak to someone knowledgeable and waxy to understand. No AI machines or load of rigmarole to get threw which we really appreciate. Great assistance and have no problems working around your times or even if we have to ask them to wait few mins there always pleasant to deal with and understand the what needs to be done. There able to solve problems ASAP when they happen at no extra.

Mohit helped us with the queries we had and resolved our issues efficiently.

John H was very attentive and helpful. He understood the nature of the problem quickly and explained easily making sense of the issue. The problem was resolved and a little training added in to the bargain. Very happy with the support.

Nabil Vadillo what an absolute gentleman never met a kinder soul he deserves a raise! Praise to him he’s saved my life and resolved my issue which I had for many days which affected me greatly but he was amazing really great wow I wish I get his custom again! Top lad

Tommy was very helpful and knowledgeable :)

EPOS is very user friendly and yovanny set everything up for me. All of the epos staff has been great and very helpful thru the entire process.