La ragazza Sami González mi ha aiutato molto a gestire la questiona dell aggiunta dei prodotti e del prezzo è stata molto gentile a seguire i miei passi per capire bene.

From start up to now, Eposnow has been very helpful and professional in their operations. Whenever I encountered problems, there would be a technical support representative to guide me through and resolve the issues. My utmost appreciation to Emily Humphrey, who has been there at every step, with so much patience and friendliness. She should have all the recognition she deserves. Many thanks Emily!

I hate giving reviews the rep was well versed and friendly

9 meses y contando desde que compré un display a través de Epos Now, el cual nunca llegó, aunque sí se me cobró, junto con una suscripción mensual que no debía estar activa. Hace un mes publiqué mi experiencia y recibí una respuesta rápida de su equipo, asegurándome que estaban investigando mi caso y que se pondrían en contacto para resolverlo. Sin embargo, ya ha pasado OTRO MES desde esa respuesta y sigo sin recibir solución ni el reembolso que solicité. Mi experiencia sigue siendo profundamente decepcionante. No solo han demostrado una falta de compromiso con su atención al cliente, sino que también continúa el incumplimiento de sus propias promesas de solución. Lo único que busco es la resolución de este problema: el reembolso de un producto que nunca llegó y de una suscripción que no debió activarse. Agradecería que, esta vez, se le dé seguimiento adecuado a mi caso y que cumplan con lo que prometen. Espero que este mensaje sirva para que finalmente reciba una respuesta concreta y una solución efectiva.

Aliya is a very knowledgeable trainer; she has great ideas about inventory management and provides excellent support. EPOS is great solution for convenience stores

Its really helpful to solve problems which belongs to daily use and new entry as well thanks

Vineet did a great job with the hardware setup. He made the process very easy.

Today I had a phone call from Epos Implementation Consultant Yan Cheung to set up the new card terminal to the Epos till. Yan was lovely. I had some problems logging in to the system as my knowledge was not very good. Yan was amazing and so patient with me. Thank you for your help! The new card terminal is now integrated to the till up and running. Thank you!

Very good communication and quick service

Fabulous! Very helpful setting up our new till system.

Joanne Bygrave was excellent help today, she methodically took us through the steps that we needed to work out our stock management system.

Extremely helpful

Zara Shah is a professional and knowledgeable EPOS Now team member. She was absolutely patient on the phone and provided the best customer service. Zara was quick in spotting the issue and resolved it in no time.

As a new customer training was given with highest standards and the fact that training was given in native language by Alex was really very helpful.i do recommend this system to new customers,as it's quite easy (took less than 30min to learn most of it) and staff very friendly and efficient.once again many thanks 👍

Emily was a pleasure to speak with and rapidly resolved my issue. I hope she is my support agent if I have to call again (but in truth, I don't have to call very much--which I appreciate).

buena comunicación y alternativas a solución del problema

Vineet- was very helpful during our training session and answered question i had as well offered me a service on ad-hoc basis when needed. Thanks Vineet

great customer service, just upgraded my system and Mohit did a fantastic job to explain and upgrade for us. thank you

Really helpful and really polite. Great understanding and communication. Wish all calls was like this with Mohit Francis. Thank you again

Aarya was amazing! after many days of phone calls, and conversations that where going nowhere, she resolved my problem straight away. She guided me through the update I needed to do, as I was unable to use my card and access the app.