US Home Guard

931 Main Plaza Dr., 63385, Wentzville, US
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4.00
Based on 221 Reviews

5

66.06%

4

9.50%

3

2.26%

2

1.36%

1

20.81%
About US Home Guard

Contact Info

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ANTHONY CROWELL
United States | 19 January 2021

Got a good deal and the agent I talked to was very helpful.

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LINDA LENHART-GATES
United States | 17 January 2021

Very helpful. Carley explained everything well, patient & answered all my questions!

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SUPER
United States | 16 January 2021

I was mislead when signing up with you all. Your company sent me a letter indicating my service was expiring when I never had service with you. When speaking to Dan he provided higher rates than what I'm paying with my current company. I questioned the rates he gave versus the initial call. He never said there was no records of a previous conversation. He only mentioned the current rates was for a premium package and rates before would have less value on repairs. After receiving an email, I realized this is not the same company I originally signed up with. When calling and speaking to Jordan, he shared you're not the same as the company I mentioned, he would not transfer me so I could leave a message for Dan, and he did not tell me how this company obtained my information prior to me receiving the letter. Somebody had to do some research because the letter has my mortgage company on it. The only thing Jordan would share was the customer service number and to call back Monday. I do not plan and will not do business with a dishonest company. I can imagine the trouble that would come along with service if you are misleading people to get a sale.I am definitely not satisfied with this company. My attempt to cancel was next day after the transaction was submitted. I expect a full refund. Unsatisfied Person

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Benjamin Lupica
United States | 14 January 2021

Provided quick service for an recently expired policy.

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Jonathan Varnes
United States | 13 January 2021

My conversation on the phone she was very professional and detailed

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PAMELA SANDERS
United States | 13 January 2021

Everything went great from start to finish

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EVELYN P
United States | 12 January 2021

Jordan was very helpful. I am a first time home buyer so he was able to get me a discount but also walked me through how the warranty works for me. Thank you for all your help!

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TONYA
United States | 09 January 2021

Everything was great. Everything was explained in detail very well.my customer rep was great. And assured me that if I had any problem to called them directly thanks !! Job well done

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Diep Browning
United States | 07 January 2021

Its fine. The details of the package is suite the home repair. I like its. The claims form and and the avaibility is very honest business. Thanks a lot for all of your businesses idea. I just want to keep up with your brilliant and omplete care for your customers.

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RICHARD AND
United States | 07 January 2021

Customer service representative was, friendly and patient. Answered all my questions. He made it an easy process and stress free. I wish all businesses had customer service like this.

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Bryan
United States | 06 January 2021

Answered all of my questions and worked with me to find an affordable plan

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TIMOTHY L
United States | 01 January 2021

Everything was perfect

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ASHLIE JONES
United States | 01 January 2021

Shawn did a great job explaining everything and making it affordable and with in my reach. It is nice to know there are still people out there and companies that care and want to help me help myself so I appreciate. I had a great experience with ur company.

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CYNTHIA HILL
United States | 01 January 2021

Excellent services

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ARMANDO GUEVARA
United States | 30 December 2020

Overall my service has been a great experience with your company.I have been fully satisfied.

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LESLEY JOHNSTON
Canada | 25 December 2020

I have cancelled the policy, as my husband & I can not afford it at the present time, and am awaiting the refund to my credit card. I felt the salesman was very pushy, in not allowing me time to consult with my husband. To date, I still have not received the refund, but they certainly made a point to get the money quick enough. I felt they were pressurizing seniors in these covid times

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AMESHA
United States | 25 December 2020

Great service!

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Henry Silas
United States | 23 December 2020

Excellent service. I'll be sure too inform others of this company. Looking forward the working with them.

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DEBORAH A
United States | 21 December 2020

At this writing I can say I’m very pleased with your product.

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JAVERIEL MALLETT
United States | 16 December 2020

I got a final notice in the mail and never had a 1st notice. The process of paying is ridiculous. And why ask me what problems I am having with the home and say that it can’t be covered to let you guys know after I get the problem fixed but you still take my money.

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