I ordered a few days ago 2 pairs of shoes from the US DSW website and unfortunately they used myUS as a shipping service. No mention of shipping costs or fees anywhere, I placed the order only to find tons of bad reviews for the shady myUS practices. As of now I have 1 pair on the way and it will cost me 52$ in shipping fees!!! The other pair is on the way and it will probably cost just as much. The shoes themselves don’t cost as much of what I am paying for shipping! MyUS is a shady horrible service please do not under any circumstances use it. I tried canceling my order completely as soon as I saw the awful reviews about myUS but the stupid DSW service said it had already been processed and there was no way to cancel. Do not use myUS you have been warned.

Very good experience

Great delivery in France; I always rely on FedEx or UPS in France; avoid DHL.

I told them to pack it safe and tight and William really made a great at that. This man William is always great at packing goods accroding to me. All items arrived safely and in an optimum packing.

Excellent and very exceptional customer service. Takes pride in what they do when it comes to recognizing , receiving and handling packages

Perfect ! Thank you.

I have been a member since 2020 and I always have excellent service with MyUS.com. Customer service has been exceptional as well as packing my items and shipping them out in a timely fashion. Will continue to use this service. I'm very satisfied.

My app is still not working as it's still difficult to login.

No hassle at al.

Fast and reliable

Great, thank you!

DHL Completely messed up. The 2-5 day service that I paid 20 Dollars more for (than FedEx) has still not delivered my package, ten days after dispatch and will only be able to deliver on Monday. Although I can pick up after 15:00 today or tomorrow. Pathetic. Not a reflection on MyUS, just that no courier is able to deliver a quality service in Namibia... (or probably in Africa, for that matter)

It is very handy to have an address in the US to send parcels, unfortunately I'm not getting the best prices freight wise. This last parcel I received cost me ~$26 in freight and same parcel would cost $15 with USPS. I normally ask for cheapest freight, not fastest.

My issue has not been resolved

délai de livraison bon. colis reçu intacte avec sticker fragile.

Fast service. Flexibility and listening to my requests to change the values of my American purchases to what I actually paid based on invoices I provided.

With my us.com I feel like I'm a royal person

MyUS is a great service and provides me a conduit to get products I need while living outside the US.

Great quality fast service

You are an amazing company.