Exceptional service, part came the next day, well packaged, clean, worked, fitted perfectly, as described, good price - very pleased to find the part.

Quick and easy transaction, item as described and very well packaged

I ordered rear bumper from st fiesta mk7.5...It came as they described it and in good condition for a good deal. Their respond is very fast always when you need to ask anything and shipping is also fast. Would recommend 100%.

answered my calls repeatedly and promised to investigate my situation, assuring me of a follow-up that never transpired. She also requested that I send detailed information via email, including the fact that the engine had arrived without the turbocharger I had paid for. Regrettably, my diligent efforts to communicate with the company went unanswered. Despite my persistent attempts to contact them via phone, there were frequent instances where no one would answer, leaving me in limbo. When I finally managed to voice my mounting frustration, the lady on the phone abruptly hung up on me. This disheartening experience has led me to the disconcerting realization that I have been a victim of deception and subpar service from FORDBITS. I caution anyone considering their services to exercise great caution.

Needed an alloy and rang to check if they had one. Follow up call was really quick and alloy sent next working day.

Excellent service great communication will use again

I ordered a spare wheel cover and bracket for my Ford Ecosport only to find out later that it wouldn’t fit. I had to return it and get a refund. The item was delivered very quickly and my request to return it for a refund was dealt with without any problem. Would definitely buy from this seller again.

Really helpful and a fast delivery

Good quality parts at very reasonable prices 5*

The incorrect part was sent, contact them and the correct part was sent. Fantastic service

Needed a replacement rolling parcel shelf for my car. Ford bits were very helpful, friendly, they responded to my questions quickly, showed me exactly what I needed & my order arrived in a day or so. The item was in perfect condition& fit in my car with ease.

Ordered replacement alloys for my Ford focus cc, came with good tread on the tyres. Ordered mid week and they turned up the following Wednesday.

Been to collect a headlamp this morning and was greeted by a friendly and helpful staff member they found the one I wanted couldn’t be more helpful deffo use again thanks

Amazing customer service quick reply’s great quality items an fast shipping

Customer service very poor. Was sent a faulty catalytic converter from this company which the owner claimed had nothing wrong with it even tho my mechanic said it was in poor condition and I sent photos of cracks in 3 place's which his response was it's a second hand part if you wanted better then you should have brought new even tho my mechanic also agreed it was in poor condition for a second hand part. I asked for a refund and was told I can have one but I will have to return the part at cost to myself. I tried to explain to the owner that the part arrived faulty which he denied and became very aggressive towards me and hung up the phone on me. I called back to talk to him further about my issue of returning part at cost to myself which he then said "send it back you get your money back end of and you have no rights to have the part returned at cost to the company as it is a second hand part". They are now avoiding my calls after I said I don't want to take them to court for £90 plus £8 postage. His responds was see you in court and hung up. I returned the item at cost to myself and now await a refund

Bought a door lock assembly for a Focus convertible - not a common car so not easy to come by. Fair price, good delivery time, part in full working order. Solved my problem - what's not to like?

Requested alloy wheels for a particular vehicle. Recieved a great quote asked questions reposed very quickly. Was told product would take 2-3 working days. They actually sent the alloys on next day delivery fantastic. Alloys in excellent condition. Tyres in good condition with plenty of tread. Real pleasure to do business with. Highly recommended. Thank you

Was in desperate need of a replacement casing for my wing mirror. After speaking with Ross a new ok w was sent out and received the next day. Great service, would definitely recommend. Thanks again!

Answered queries really quickly and the dispatch time was very good, part arrived well packed

Rang Ross to see if he could sort my granddaughter’s car,we thought she had damaged the track rod end. Nothing was to much trouble, Ross got us to drop the car off, he repaired it the next. Outstanding service & price Definitely recommended