Very polite and helpful staff, knew exactly what I needed when asked. Would definitely use again

Recently had our fuel tank drilled to steal the petrol ! Ross and his team at Ford Bits were brilliant doing the work swiftly and at a fair price. Would highly recommend 😊

Sent me the wrong colour bumper (I specified Midnight Sky at the time of order but the one they sent was Vision Blue) so said they would send me the correct one, which they did, and collect the one that was wrong. Then went back on their word and refused to collect it, saying it would cost too much and I should sell it on Ebay. This is very poor customer service when it was their mistake and they told me they would arrange collection. Will not use them again, especially since they are so intent on twisting the truth when anyone writes an honest review. RESPONSE TO FORDBITS: Whenever I type my reg into 1st Choice it always comes up as "Blue" I have no control over this, it is classed as a shade of blue and that's why it has the word "sky" in the name - sky is usually blue, right? I followed the guidance which says "BEFORE ACCEPTING AN ORDER, ALWAYS CHECK COLOUR/SIDE/MODEL DETAILS ETC., TO AVOID POTENTIAL RETURNS & REFUNDS". I rang Lorna and asked her to make sure the bumper was the correct colour, Midnight Sky. It had to be right to fit with the rest of the car, I wouldn't order just any shade of blue. She checked the colour and called me back. The reason I remember this is because she was out of breath and said it was a long way to the yard where she had gone to check that they had the right colour. You knew this, otherwise why would you have sent me the second bumper? You made a mistake and you put it right, but you shouldn't have told me you would take the first one away and then gone back on your word. That is not good customer service. Update: I have a very good job, thanks all the same. I think everyone knows that when you start throwing insults like that, you really have lost the argument.

I asked for express shipping cost. Instead of replying they shipped the item to me as next day delivery. I was in rush to get part quickly as possible and i get it. Thanks for saving my time.

Item exactly as described, at a great price, delivered promptly - a good all round customer experience.

Great service! They gave me a great price, super quick payment and would recommend this company to anyone.

Really good delivery service. Arrived in good time and well packaged. I did have an issue with the part I’d ordered, but I received good customer service when I contacted them and they rectified the issue so I’d use them again.

It was a pleasure to deal with Ross @ Fordbits. The car we bought was exactly as described, and the transaction totally straightforward. We had a good deal too, so we were very happy. We would definitely use again.

First class service at reasonable prices. Ordered my wing mirror on the Monday and received it the following day. Well worth the money and in excellent condition. Highly recommended.

Ordered a headlight but unfortunately it was badly damaged. Sent an email with photos to show that the part was unusable and received a replacement within 2 days. Great customer service, would use again in the future.

good run company first class delivery would buy from them again 100%

Excellent customer service, exactly what it says on the tin. You get what you pay for, not the cheap version after the money has left your account. Pleasure doing business with these guys, in my case side skirts for my focus. Very well wrapped, very quick delivery. Get your fordbits from these guys you won't be disappointed. 5*

1st purchase. Bought a power steering motor. The 1st didn't turn up ( delayed by RM) and Fordbits send another on dhl express delivery. Excellent customer service and i would recommend using them.

Purchased a spare wheel and jack for my Mk8 Fiesta which was virtually brand new, arrived very well packaged and in excellent condition. Huge saving over buying a new one from my Ford dealer!

Ordered a wing mirror from here for my sons fiesta, came in a few days , was well wrapped and in mint condition , by far the cheapest on the comparison site. Great service, will be buying from here again !

First time I’ve used these, ordered on Tuesday and delivered on Saturday great service easy to deal with definitely be using them again

Fantastic service! I bought a 1.8 tdci engine for my Transit Connect after the wet belt snapped on my engine. Arrived very quickly and van was back on the road in no time. The engine was in great condition with no smoke and much quieter than my old engine. Pleasure to deal with 10/10

Ordered a ASB pump , delivery was quick and good customer service before hand when I needed help very quick to reply.

Excellent service would definitely recommend. This company go above and beyond to help their customers. I have just bought my son a Ford Fiesta, lovely looking car, runs perfect and my son is really pleased with it. Service at Ford bits has been brilliant from start to finish.

Excellent customer service. Great price, posted and delivered very quickly. Excellent service all round 💯👍