The staff were incredibly friendly and helpful when I phoned to inquire whether I could collect an order the same day (the website allocated me a slot the next day but it was urgent). The quality of service was excellent and my purchase was ready for me to collect moments after I completed the payment online.

Beautiful instrument, well packaged and speedily delivered. Thank you

Excellent speedy service. Thank you.

Excellent, as ever! Been dealing with Manns since the early 50s, buying records and musical instruments with the original MR MANN, sadly now retired, if you ever see him, give him my regards...Robin Garton...still Drumming at 83!

Really good, prompt delivery. Very happy with product. Courteous and good service arranging delivery. All very positive feedback.

Spoke with Jake on the phone, very helpful. Ordered Blackstar Unity 250 Bass Combo (awesome bit of kit!). Arrived a day late (carrier with Covid!) but no problem. This is first time I have used Mann's Music, will certainly do so again. Highly recommended. Simon

Excellent service, my son loves the guitar, would absolutely recommend and will order again in the future! Thanks

Helpful advice, excellent choice and speedy delivery.

Great products at great prices, super fast delivery with constant updates and communication. Very happy and would recommend.

Excellent and attentive customer service and communication from Tim and Jake combined with a competitive price and sensible delivery charge. This is the second guitar I have bought from Mann's and I would not hesitate to purchase from them again and recommend other people to do so.

Excellent service from Tim Mann. Couldn't have asked for more help and support.

Ordered an acoustic guitar online, rang and spoke to the shop, Tim offered to check it before sending it as I had previously been sent a faulty one by another online shop. The service was exceptional, even the price and carriage cost was very competitive. I'm not surprised this shop has such a high rating. Many thanks.

All good. Ordered an acoustic guitar online for a Christmas present which arrived the next day in perfect condition and set up correctly - No issues or problems to deal with so cannot comment on that aspect of service.

Fantastic product and exceptional customer service. A brilliant independent family run company. Would highly recommend.

Ordered a Flamenco Guitar for Christmas, the price for the model of guitar was the most competitive. The service from Manns Music was great. The communication and speed of delivery was excellent, considering the order was made on the run up to Christmas!!

Ordered a Christmas gift with standard delivery and it arrived the next day. Fantastic service and great to support an independent retailer

We ordered two ukulele as Christmas presents which are lovely quality. We live locally to the shop so clicked to collect in store but amazingly got a knock on the door that night and the owner hand delivered them on his way home! Amazing service!

Bought my Guild M-20 guitar from this shop and couldn’t be happier with it. Friendly staff, good communication, and guitar was really well packaged up. Recommend them to anyone- worth looking at their online shop over some of the larger retailers.

I ordered a ukelele bundle for my daughter for Christmas. The company got in touch to apologise for a delay in the courier service (note: this is December 2021, when there's a pandemic and national shortage of delivery drivers), and kept me up-to-date on progress. The parcel was delivered just a couple of days later - and exactly what we wanted, at the best price I could find on the internet. Loved dealing with a proper shop - that took the time to update me. thanks to Mann's Music!

Great service, honest and expert advise. Helped me find the right gift for my daughter without taking advantage of my lack of knowledge. I won't go anywhere else in the future. A wonderful shop. It's clear to see why they have been around for so long.