promised me free return NEVER CAME HAD TO PAY 10 POUND TO RETURN NEVER AGAIN

This is our 2nd order in last 3 weeks for cloud LED ceiling panels, great value and quick delivery.

Absolutely want I wanted. They were delivered on time and are extremely good quality and very white as described I will be ordering more

Both lights were damaged in the packets , I was able to straighten them but not happy one ok but two not exeptable

Easy to order from catalog .

Answered questions politely and delivered promptly

Got another product from them. Always happy. Will always support local businesses. Have been told by the customer service advisor Jane that over the last 3 years the owners had health issues which impacted the business. Now they are back with a new partner to bring the attention back to the business and they want to continue giving excellent customer service which was missed over last 2 years.

Ordered an Infra Red heater. delivery was quick, but the glass around the element was damaged. I have emailed on 3 separate occasions but have heard nothing back. Use this company at your peril.

To date, I haven't received the goods

This may be a harsh review. I received an email, on Thursday, apologising about problems with DPD resulting in a delay. I responded asking for a ‘when’ ETA. No response and now I receive a ‘How did we do?’ I’m sure this is an automated process error but, well, there lies the heart of many problems… DAYS later, NO response. NO merchandise delivered. NOTHING - like customer service or who gives a sh_t points! THEY, Olectrical, obviously do not. They took my money and gave me nothing in return. May they rot!

You did not have the item available, but it was still on yopiur website

Rubbish service my order was not delivered despite that I have been charged for it and on top of that I have been chasing your company by emails, filling out your online forms and leaving several voicemails despite alll that olectrical company has still not responded by emai, text or phone call. I want my full refund ASAPaa your company has failed not to deliver under the consumer rights I am entitled to a full refund and compensation. Anyone interested purchasing from this company do not. What is more insulting is that you keep sending emails for a review when you have NOT delivered my order.Disappointing, untrustworthy, unprofessional and despicable company & customer service.

You had what I wanted in stock and were able to get it to me promptly at a reasonable price

Terrible company gave wrong item and never corrected it, i even gave screen shots and emails, Wasn't bothered, sent me an item that was useless to me.

Had no answers to emails re next day delivery. Order was cancelled after 3 weeks. Not the best experience.

I ordered two heaters and came damaged. Emailed the seller no one responded to my email. Worst experience ever. Never buy anything from this seller. 0 customer satisfaction. Not recommended at all!

**⭐⭐⭐⭐⭐ 5/5 Stars: Exceptional Experience with olectrical.co.uk! 🌟** I recently purchased a padlock from olectrical.co.uk, and I must say, I am thoroughly impressed! From start to finish, the experience was nothing short of exceptional. **1. Seamless Ordering Process 🛒:** The website's user-friendly interface made browsing and selecting the perfect padlock a breeze. The detailed product descriptions and clear images ensured I made an informed choice. **2. Lightning-Fast Delivery 🚚:** I was pleasantly surprised by how quickly my order arrived. The package was securely wrapped, and the padlock was in perfect condition. **3. High-Quality Product ⛓️:** The padlock itself exceeded my expectations. It's sturdy, well-crafted, and clearly built to last. I have no doubt it will serve its purpose effectively for years to come. **4. Outstanding Customer Service 🌟:** I had a minor query about the product specifications, and the customer service team at olectrical.co.uk was incredibly prompt and helpful in their response. It's evident they prioritize their customers' satisfaction. **5. Competitive Pricing 💰:** Considering the top-notch quality of the product, the pricing was more than reasonable. It's refreshing to find a company that offers such value for money. In conclusion, my experience with olectrical.co.uk has been outstanding. They have earned a loyal customer in me, and I will not hesitate to recommend them to friends and family. If you're in need of electrical supplies, look no further! Thank you, olectrical.co.uk, for setting the bar high in terms of product quality, customer service, and overall experience. I'll definitely be returning for any future needs. Warm regards, Chitra🌟

received parcel in twenty four hours everthing as described no problem with this company would gladly order again and i have already recommended you to several people

Very bad customer service. Purchased an LED light panel and one side did not work. Sent countless emails and left messages on the phone as they do not answer but they never get back to you. I would not recommend using this company

Well, I'm still waiting for someone to contact me about a faulty light fitting - the voicemails are not being returned, the emails are being ignored and I've been trying since June.